Reviews of SkatePro
Verified Buyer | |
"Excellent" | |
Emma T. (Tullibody) | 04-01-2018 |
Verified Buyer | |
"Easy and efficient even for a "silver surfer" to follow - it couldn't have been better - thank you so much" | |
Hazel Boutel (Brentwood) | 03-01-2018 |
Verified Buyer | |
"Very quick delivery!! Arrived in time for my daughters birthday." | |
Michelle Crowl (Finsbury Park) | 03-01-2018 |
Verified Buyer | |
"The item never reached - was meant to be a christmas gift but 2 weeks gone and i have to be follow up with DPD and skate pro to get the address corrected - they couldnt sort out the issue so have cancelled my order. Really furious for ruining what would have been a nice christmas gift for my daughter!" | |
April chandak (London) | 03-01-2018 |
Reply from SkatePro: Hi April, I'm very sorry about the delivery of this parcel. After a long period, we got a reply back from the delivery company and the parcel has been lost during the Christmas period. We are very sorry for this. Hope that the new products you received from us are great! /Justin |
Verified Buyer | |
"Great produce" | |
nicholas pawson (darwen) | 03-01-2018 |
Verified Buyer | |
"Can not say a lot, only 5 STAR would have been 10 star if I could, really focused on customer service and quality goods." | |
Roy Burrows (LEIGH) | 03-01-2018 |
Verified Buyer | |
"Ordered some scooter wheels did not arrive so emailed company who said they had been lost in transit Alan quickly sorted it and resent the wheels which arrived a few days later. My son loves them." | |
A. Bolderson (Stoke On trent) | 02-01-2018 |
Verified Buyer | |
"Great product and very well built grand daughter loves it.the delivery was excellent ." | |
Trevor Cashmore (Longton) | 30-12-2017 |
Verified Buyer | |
"An excellent service and fantastic product" | |
Nicola Gregory (Hartlepool) | 28-12-2017 |
Verified Buyer | |
"Really good. Quick postage and good price. Only place that had what I was looking for and extremely pleased with what I ordered. Plus free stickers (got to love free stickers)" | |
Rachel Blacklock (Durham) | 28-12-2017 |
Verified Buyer | |
"Great service and products" | |
A. Alexander (Ayr) | 28-12-2017 |
Verified Buyer | |
"Excellent quality and price. Made one little bit very happy" | |
Jill popoola (Denton Manchester) | 28-12-2017 |
Verified Buyer | |
"Great quality" | |
R. Alexander (Gloucester) | 28-12-2017 |
"The best website for everything around cheap and reliable" | |
Finlay heywood-law (Bishops stortford) | 28-12-2017 |
Verified Buyer | |
"Very good scooter and very good service" | |
Henry cudworth (Leeds) | 27-12-2017 |
Verified Buyer | |
"Great company pleasure 2 shop with" | |
Lynne McAuley (Kirkcaldy) | 20-12-2017 |
Verified Buyer | |
"What a fantastic service I had from this company. AImordered a full set of cross country skis including sticks bindings and boots, on a Friday two weeks before Christmas. I told them that it was my husband‘s birthday three working days later. I did not expect to receive the ski package so quickly. They arrived the day before my husband‘s birthday on December 12. What a service! I cannot fault their service. All my enquiries were dealt with professionally and very quickly. Not in my wildest dreams did I expect to receive the skis for my husband’s birthday but I was surprised. What a pleasant experience ordering from SkatePro!! Well done guys. I would recommend you to anyone. Doreen Kingston" | |
Doreen Kingston (Hampton Hill, Middx UK) | 15-12-2017 |
Verified Buyer | |
"Ordered four pairs of ice skates, two adult and two kids, along with sharpening service and guards. Overall very happy with service and would recommend. Sizes advertised in UK fit all our feet. The delivery was prompt even though came from Denmark and kept me updated through email tracking. Many thanks!" | |
stephen davis (Southminster) | 28-11-2017 |
Verified Buyer | |
"I have not received my refund yet and its been over 2 weeks since i sent the unused purchase back. Why is my refund taking so long?" | |
Nicesaer Warren (London) | 19-11-2017 |
Reply from SkatePro: Hi! I saw that we already processed the refund for you :) I suggest that the amount will be back soon ! /Justin |
Verified Buyer | |
"Amazing and love the company as they have all the best products, affordable prices and the coolest cloths I have ever seen" | |
Cody p. | 17-11-2017 |
Verified Buyer | |
"Excellent service from you guys, and helmet I ordered for my grandson arrived on time, and he loves it , will definitely be ordering from you again" | |
Tina Mallon (Bath) | 17-11-2017 |
Verified Buyer | |
"Good Service fast delivery :-)" | |
Daniel Mcintosh (Bristol) | 16-11-2017 |
Verified Buyer | |
"Excellent service goods arrived on time and when the skates arrived I was really impressed with the quality." | |
Susan needs (Bristol) | 14-11-2017 |
Verified Buyer | |
"I have ordered hockey wheels and I very happy with this product. Also I am very happy with customer service." | |
Anatolij Ljubcsik (London) | 14-11-2017 |
Verified Buyer | |
"Fast delivery. Well packaged. Excellent product." | |
Karen Doherty (Billingham) | 14-11-2017 |
Verified Buyer | |
"Spot on" | |
Emma Titmarsh (Cambridge) | 14-11-2017 |
Verified Buyer | |
"I have ordered a few things from Skate Pro now and I have found service very quick, very happy and will keep returning as a happy customer" | |
A. Dickson (Barnoldswick) | 13-11-2017 |
Verified Buyer | |
"Very happy and satisfied with the service and quick delivery of the product I ordered and I will be ordering more items in the future" | |
ROBERT PRICE (Hucclecote, Gloucester) | 12-11-2017 |
Verified Buyer | |
"This is the second Christmas I have used SkatePro. Yet again an excellent product offered at a competitive price together with an efficient and timely delivery service." | |
Mr N L Morris (Weymouth) | 12-11-2017 |
Verified Buyer | |
"Very pleased with service from start to finish. Sizing guide on the website was very helpful and accurate. Quality of the skates is very good. My daughter is thrilled with them. Was able to track order and our parcel arrived promptly. Would definitely recommend." | |
Michala Warner (Norwich) | 10-11-2017 |
Verified Buyer | |
"Can’t comment on the boots yet as they’re a Christmas present but service and speed was amazing" | |
Sharon Stephens (Bristol) | 09-11-2017 |
Verified Buyer | |
"My son was very happy with it all thanks for great service" | |
James l. (Colchester) | 09-11-2017 |
Verified Buyer | |
"I was very satisfied with all my products from skatepro thank you and will be using your website again soon" | |
Bryn Roberts (Llandudno) | 08-11-2017 |
Verified Buyer | |
"Excellent" | |
Shona Adam (Edinburgh) | 08-11-2017 |
Verified Buyer | |
"Great service and accurate description of products! Love it" | |
Eva Szolga (London) | 07-11-2017 |
Verified Buyer | |
"Very good and reliable website Ordered a vans tire for my bmx and it came with in 3 days which is good considering the fact that I came from Denmark" | |
Freddie Ripley (aylesbury) | 07-11-2017 |
Verified Buyer | |
"Fast hassle free" | |
Stuart Bond (Redruth) | 07-11-2017 |
Verified Buyer | |
"outstanding customer service.thanks" | |
A. ORUMEN (ENFIELD,MIDDLESEX) | 07-11-2017 |
Verified Buyer | |
"Good price and delivery slow but not important. Packageing unsatisfactory as some parts had fallen out of damaged box. Bindings not fitted to skis which not a problem but I understood they would be set up to my boot size etc." | |
Jonathan Marks (Perth) | 07-11-2017 |
Reply from SkatePro: We are very sorry to hear about the delivery time. We are also very sorry that the bindings was not mounted on the ski's, that is our mistake. We would like to offer you to send them back for free so that we can get them mounted for you, if you are not in a hurry to use them. Please let us know if there is anything else we can help you with. /Mads |
Verified Buyer | |
"Excellent service thankyou" | |
Craig Hunter (GATESHEAD) | 02-11-2017 |
Verified Buyer | |
"Very good made my son happy good delivery time" | |
Liam Hurst (Romford) | 31-10-2017 |
Verified Buyer | |
"Parcel tracking wasn't updating in time, but apart from that everything was perfect!" | |
Andrius P. (Colchester) | 30-10-2017 |
Verified Buyer | |
"the grip tape was for my sons skate board it arrived fast well before the date it should have arrived. quality was good. only thing was on my sons skate board the small cut out holes did not fully a line." | |
S. Begum (Birmingham) | 30-10-2017 |
Verified Buyer | |
"Awsome service as always Thankyou" | |
Mark Booth (Doncaster) | 30-10-2017 |
Verified Buyer | |
"Thanks! My daughter loves her Rio Rollers..... we have great fun skating around together! Thanks again." | |
Mrs K Bond (Clevedon, Bristol) | 27-10-2017 |
Verified Buyer | |
"Skateboard delivered very quickly. Good tracking system. Very pleased with service" | |
Mrs G. M. (Catterick Garrrison) | 26-10-2017 |
Verified Buyer | |
"Hi there can I say your service was brilliant the price was the best I could on the internet I was a bit frightened on buying outside the uk but found no problem with yourselves the down side was the box it was packed in was quiet thin and broke in the corner and the stickers fell out on there way here but I’m not going to complain about some stickers Can I say thank you my sons going to be a very happy boy Christmas Day Thanks Steven jones" | |
Steven jones (Neath port talbot) | 26-10-2017 |
Verified Buyer | |
"THi, I thought your customer service is some of. The best I have seen. I purchased two items and wanted to return one and it was very straightforward." | |
Diane Antonovich (Comber) | 25-10-2017 |
Reply from SkatePro: We are very glad to hear that our service is some of the best you have experienced and that we could assist you with returning the parcel. You are always more than welcome to contact us if you need to know something about a product or if you just need some advice before buying :) /Mads |
Verified Buyer | |
"Good professional service and item correctly described on website." | |
David A. (Christchurch) | 24-10-2017 |
Verified Buyer | |
"Received the items in a good time but on looking closely at the scooter deck there was scratches/dints and a crack on the deck. I returned it yesterday back to SkatePro for a full refund and hopefully I’ll receive my refund once they’ve received it back. I did place another order as well as this one and that deck was perfect!!" | |
Vicky Swanick (Wirral) | 24-10-2017 |
Reply from SkatePro: Thanks alot for letting us know about the scratched deck. We will let you know once it is back here and the money has been refunded to you, and we are very happy that the second one was perfect, I also sent you an email to confirm that we will refund the scratched deck! :) /Mads |
Verified Buyer | |
"Great company will be using SkatePro again" | |
Anna Zapart (St leonards) | 24-10-2017 |
Verified Buyer | |
"Quick well packed delivery to UK thank you" | |
Antony C. (Heathfield) | 21-10-2017 |
Verified Buyer | |
"Good product. Outstanding delivery service. If you can do it, why can't others." | |
Malcolm Fearnside (Crawley) | 21-10-2017 |
Verified Buyer | |
"Perfect" | |
Adam Donnell (broughton) | 19-10-2017 |
Verified Buyer | |
"Fast delivery great shop to deal with. Many thanks." | |
Mark Glynn (Warwick) | 18-10-2017 |
Verified Buyer | |
"Very satisfied with the product and the delivery service" | |
Ava Marie Maloney (Cambridge) | 17-10-2017 |
Verified Buyer | |
"really good experience really helpful and knowledgeable" | |
Todd Stone (Whitehall Ind Est, Leeds) | 17-10-2017 |
Verified Buyer | |
"I ordered a Puky balance bike for my daughter and went with SkatePro because they were the cheapest seller. The order was dispatched and delivered very quickly but unfortunately the wrong colour bike had been shipped. I emailed SkatePro and Alan responded very quickly with an apology and resolved the issue personally. Within a couple of days I had the correct bike and all was sorted. I can't fault the service and professionalism and I would definitely use SkatePro again in future." | |
Catherine Browne (York) | 16-10-2017 |
Verified Buyer | |
"Great company very smooth transaction. Highly recommended to everyone " | |
Elaine clements (London) | 14-10-2017 |
Verified Buyer | |
"Great communication. Fantastic product. Fast delivery" | |
Andrea Noel (Plaistow) | 13-10-2017 |
Verified Buyer | |
"My child loves her new puky bike and after looking for a while Skatepro was the cheapest I found. Very good service as well. Thank you" | |
celestine Doporto (London) | 12-10-2017 |
Verified Buyer | |
"Fantastic team and very quick response on any emails ... very good service will shop again thank you" | |
Karen Taylor dunton (Gloucester) | 12-10-2017 |
Verified Buyer | |
"Good" | |
Tabassom Shiri (London) | 11-10-2017 |
Verified Buyer | |
"Straightforward to select and make purchase, then speedy delivery of well packaged product. What more can I ask? Will definitely use again. Thanks!" | |
C. Murray (Aberdeen) | 11-10-2017 |
Verified Buyer | |
"Excellent knowledgeable staff who gave you the feeling that they cared you was ordering the right equipment. This is my first set of skis that I've bought. There advice and ski subscription has full filled all my expectations. The real proof will be on the slopes. Can't wait." | |
Clive Newell (Boston) | 09-10-2017 |
Verified Buyer | |
"quick delivery and good products, would use again" | |
Stu Nisbett (Walstead) | 04-10-2017 |
Verified Buyer | |
"There was some delay with the supplier but SkatePro kept me informed so I have no complaints." | |
Mr Laurie Hinds (Woodford Green) | 03-10-2017 |
Verified Buyer | |
"Great service. My son had ordered a few times. And always been spot one This order was part of his Christmas presents so nothing has been used yet." | |
Lee-Anne Carson (Coleraine) | 03-10-2017 |
Verified Buyer | |
"Item bought exactly what we wanted. Always happy with products bought." | |
Sharon barr (Howden) | 03-10-2017 |
Verified Buyer | |
"SkatePro were really helpful, the local postal service lost my order but SkarePro were fantastic in sorting it out and keeping me updated." | |
Mohan Taylor (London) | 03-10-2017 |
Verified Buyer | |
"Delivery service was awful. Prices are good. Would buy again" | |
aris s. (london) | 03-10-2017 |
Reply from SkatePro: We are very glad to hear that you found our prices affordable, but it's not good that you experienced issues with the delivery. If you experience issues with the delivery of your parcel you are more than welcome to give us a call or send us an email. We can be reached on 0330 027 0202 or email@skatepro.uk :) /Mads |
Verified Buyer | |
"Quick delivery, great service & good price. Size are a little bit bigger than original, my 12 years old girl very happy with her birthday present." | |
Emily Yuen (Chichester) | 02-10-2017 |
Verified Buyer | |
"Seevice was excellent delivered really quick.Can't really review product as christmas presents (I know it's early) for my grandchildren appear to be good quality" | |
Mrs J Adams (Wolverhampton) | 02-10-2017 |
Verified Buyer | |
"Great skates and much cheaper than elsewhere. Received quickly too. V pleased" | |
Adrienne Williams (Bradley Stoke) | 30-09-2017 |
Verified Buyer | |
"Skate pro are the best team to get all your skate products from as they are very helpful if you have no idea on what to get. So if you want top quality products and very helpful in depth advice then the skate pro team is the people to go to ." | |
Michael hallum (GLOUCESTER) | 30-09-2017 |
Verified Buyer | |
"The best team, selling the best products for the best prices with extremely fast delivery. Easy to communicate about anything with a really organised and helpful team who prioritise there customers. Highly recommend!" | |
Wilson A. (Manchester) | 30-09-2017 |
Verified Buyer | |
"Well made product, and delivered within a couple of days. Great service." | |
paul bartlett (worksop nottinghamshire) | 28-09-2017 |
Verified Buyer | |
"Great service and product, competitively priced." | |
D. Munro (Edinburgh) | 25-09-2017 |
Verified Buyer | |
"Excellent team to deal with. I placed and paid for an order via their web page and then realised I had made a mistake. One email to them and they changed it. 5 Star service" | |
Noel Doyle (Solihull) | 25-09-2017 |
Verified Buyer | |
"Ordering process was very easy and skates delivered very quickly. Original size ordered for our granddaughters birthday were too small and these were returned for the next size up and the new skated were delivered again very quickly at no extra cost. Overall very satisfied." | |
Mrs Denise Beattie (CORSHAM) | 25-09-2017 |
Verified Buyer | |
"I just want to thank the staff in the sales office, the stickers had been missed from the delivery and you sent them out that moment I phoned. Brilliant service thank you, I have a very happy 14 year old son now. Keep up your friendly approach" | |
Clair ashmore (Matlock) | 25-09-2017 |
Verified Buyer | |
"Happy Customer ;-) thanks" | |
ray williams (kidsgrove) | 23-09-2017 |
Verified Buyer | |
"This is the first time I've used skatepro and I've been extremely impressed with not only their good prices but how well everything is organised as regarding progress and delivery of orders also the two customer service agents I had the pleasure of dealing with were absolutely outstanding and a credit to their organisation I have since placed further orders which having dealt with just as efficiently and I'm very happy to recommend skatepro to anyone and have a good evening ended too my skating friends" | |
peter wingfield (Peacehaven) | 21-09-2017 |
Verified Buyer | |
"Great service. Will order again soon." | |
A. Rennhack (Rochester) | 21-09-2017 |
Verified Buyer | |
"The product is exactly as described and displayed. I've had a bit of misfortune with the original delivery but the team, especially Jonas, was by all means very determined to sort it out because, as he said, a customer's satisfaction is the SkatePro's priority." | |
Peter F. (London) | 20-09-2017 |
Verified Buyer | |
"Easy process from start to finish. Clear website menus and prompt delivery of items. Excellent company." | |
John Coyle (London) | 20-09-2017 |
Verified Buyer | |
"Easy to order and good communication so a happy customer. Scooter is of good quality too." | |
Gareth W. (Kirkwall) | 19-09-2017 |
Verified Buyer | |
"Courteous and prompt customer service. What else to say really, it s what counts!" | |
Nikolaos D. (Dormansland, Lingfield) | 19-09-2017 |
Verified Buyer | |
"SkatePro were amazing. They quickly replied to all my questions with in-depth information and helped me choose the right board. The couldn't have done anymore. I would definitely use them again. Brilliant service." | |
Jonny Alder (Brighton) | 17-09-2017 |
Verified Buyer | |
"Disappointed my review was rejected. This tells me any bad feedback doesn't make it on the website. However no harm was intended and was very happy with purchase." | |
JJ Denny (Hereford) | 14-09-2017 |
Reply from SkatePro: We are very sorry that you feel that we will not listen to feedback, however the review you wrote was one sentence, and did not say anything about the product you purchased. We would love to have your opinion voiced on our website, however in order for other people to be able to use the reviews, we have prioritize the ones that are constructive in their nature. If you want to elborate on your initial review, and give us some more feedback, you are always welcome to re-write it, using the link provided in our previous email :) /Mads |
Verified Buyer | |
"Really pleased with overall service, purchased for my teenage grandchildren and they are perfect. thank you very much" | |
Marlene davis (Waterlooville) | 08-09-2017 |
Verified Buyer | |
"Regarding to make the order was nice and easy.but. the weeks only last 1 month.. very very disappointing" | |
Sandro Nunes Mendes Braga (London) | 06-09-2017 |
Reply from SkatePro: We are very glad to hear that it was simple to make the order, however we are not quite sure what you mean with the last part of your review. I was not able to find our order and send you an email about it, however we would love to have some more information in case you need some help :) /Mads |
Verified Buyer | |
"Really pleased with overall service .. quick and officiant and let me change my mind on colour of product ..my friends son was over the moon with his scooter. Thanks very much for all.your help" | |
Miss TL Whitehouse (Ebbw Vale Gwent) | 06-09-2017 |
Verified Buyer | |
"Lovely little balance bike for my daughters second birthday. Delighted and would definitely use SkatePro again." | |
Ottalie Ewing (Dunbar) | 05-09-2017 |
Verified Buyer | |
"Amazing customer service" | |
Ryan Simpson (RIPLEY) | 05-09-2017 |
Verified Buyer | |
"All good - quick delivery, my son was very pleased with his light weight new bars" | |
Emma T. (Henley on Thames) | 04-09-2017 |
Verified Buyer | |
"Great service and fast delivery" | |
Lindsay peralta (LEYLAND) | 04-09-2017 |
Verified Buyer | |
"excellent time for delivery, however left very expensive box on my front porch which was not happy about." | |
sam Steele (blackpool) | 04-09-2017 |
Verified Buyer | |
"Delivery was good/well packaged and the boy love's em. Will order from here again." | |
C. Nash (Woking) | 04-09-2017 |
Verified Buyer | |
"The site was excellent. Good delivery no problems The scooter isn't very lightweight but strong folds easily, my granddaughter was delighted as am I." | |
B. Roberts (Orpington, Kent) | 01-09-2017 |