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Reviews of SkatePro
 Verified Buyer |
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| "Very good, will buy from here again and recommend to other people." | |
| Ellen Willmott (Wellingborough) | 20-02-2018 |
| Verified Buyer |
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| "Does what its says on the tin" | |
| Keith Sutton (Nottingham) | 20-02-2018 |
| Verified Buyer |
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| "The product I ordered came correct and quickly" | |
| Mr Brett Beer (Trowbridge) | 19-02-2018 |
| Verified Buyer |
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| "Great service from start to finish." | |
| Lyndon edney (London) | 18-02-2018 |
| Verified Buyer |
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| "Excellent service." | |
| krishan bhopal (little aston) | 17-02-2018 |
| Verified Buyer |
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| "Great delivery service, great product. Very pleased" | |
| Stephanie Pinner (Bexley) | 17-02-2018 |
| Verified Buyer |
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| "Very good service and now my scooter works perfectly" | |
| Oliver Ganderton (Hereford) | 16-02-2018 |
| Verified Buyer |
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| "Great, had a bad experience with Dpd but at SkatePro they were always chasing them up about the delivery and were always very helpful and quick to respond to my emails." | |
| Maria eijo (London) | 15-02-2018 |
| Verified Buyer |
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| "10/10 very helpful from start to finish, I live in the U.K. and alll products came in days and well packed to, answered all emails or phone calls thanks for a great buying experience willl defo use again" | |
| Mark Lucas (Essex) | 15-02-2018 |
| Verified Buyer |
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| "Excellent service and a great pair Heeleys. My 9 year old daughter is very happy with her new wheels and has been whizzing around constantly since she got them. Great service in replacing our original purchase with a bigger size. We will be back again when we need the next upgrade. Many thanks Alan Thorpe" | |
| Alan Thorpe (Basildon, Essex) | 15-02-2018 |
| Verified Buyer |
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| "Easy to use website and prompt delivery. Kept informed of parcel's progress. Clear instructions for return. The hoodie which I ordered had to be returned because of the size. Happily, the new hoodie has now arrived. Friendly and helpful attention from staff." | |
| Mrs A Henderson (Motherwell) | 14-02-2018 |
Reply from SkatePro: Hey Mrs A. Henderson, Thank you for your review! I see that it's almost back here :) /Justin |
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| Verified Buyer |
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| "Website and service from this company are excellent. 5 stars." | |
| David T. (Paignton) | 14-02-2018 |
| Verified Buyer |
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| "good people to do business with, quality goods and fair prices also delivery, will order from this company again." | |
| Archibald Smith (Ayr) | 13-02-2018 |
| Verified Buyer |
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| "Very good, fast delivery! Great prices. Will definitely shop here again." | |
| Ken Chan (Poole) | 13-02-2018 |
| Verified Buyer |
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| "Excellent service" | |
| Richard Shorting (Churchdown) | 12-02-2018 |
| Verified Buyer |
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| "Great price, great customer service." | |
| Lee Pearson (St Helens) | 12-02-2018 |
| Verified Buyer |
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| "Very pleased with the service and fast delivery" | |
| Wayne burchett (Sunbury on Thames middlesex) | 12-02-2018 |
| Verified Buyer |
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| "All fine" | |
| Oliver Hayes (London) | 12-02-2018 |
| Verified Buyer |
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| "Excellent, good quality" | |
| Lorraine Hudson (Nottinghsm) | 10-02-2018 |
| Verified Buyer |
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| "Not happy about the return process .I returned an item to you of which you received on the 29th of January. I have had no refund or email informing me that you have received it so had to report it to eBay as you have no email address to contact you" | |
| jane james (REDCAR) | 09-02-2018 |
Reply from SkatePro: Hi Jane, I'm very sorry for the discomfort. We received the clamp on the 29th on the last depot in Germany (this is the address on the return label), from there it takes normally a few days before it comes back to our location in Denmark. The parcel was back at our location on the 12th. I see that your refund has been processed on the 13th. Hope that everything is fine by now! Apologies for the inconvenience. /Justin |
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| Verified Buyer |
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| "Excellent customer service. Friendly and helpfull. Great prices on all products. I have recomended skatepro to all my friends, and i will definitely be returning to skatepro for all my future skate purchases" | |
| Adam White (Southampton) | 08-02-2018 |
| Verified Buyer |
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| "In an age of online outlets, the prompt & understanding service support coupled with no fuss returns seperates Skatepro out from a plethora of mediocre outlets, with worse service. look no further for absolutely exemplary service!" | |
| Peter Looise (LONDON) | 08-02-2018 |
| Verified Buyer |
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| "Wspaniała obsługa" | |
| Lidia Krupinska (Woking) | 08-02-2018 |
| Verified Buyer |
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| "Great wheels, quality product!! Will definitely use again skatepro again. I am quite heavy 110kg and the rollerbones turbo speed wheels are perfect for my weight. The package came quickly, a few days after order. Very pleased overall!!" | |
| J. king (London) | 08-02-2018 |
| Verified Buyer |
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| "Excellent service" | |
| Stephen Steinberg (London) | 07-02-2018 |
| Verified Buyer |
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| "First time I've used skatepro and will definitely use them again. Efficient and professional and more important these days as I have twin granddaughters I saved £30 on the 2 pairs of heelys with lights I bought. A happy customer who will recommend and return to skatepro" | |
| Elizabeth christie (Stirlingshire) | 07-02-2018 |
| Verified Buyer |
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| "The customer service experienced from SkatePro went beyond expectations, the products were excellent and overall it was a really positive experience. Keep up the good work!" | |
| Craig Jardine (Glasgow) | 07-02-2018 |
| Verified Buyer |
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| "After a delay of returned item (due to being out of stock) Good service resumed." | |
| Catherine Bennett (Wimborne Dorset) | 05-02-2018 |
| Verified Buyer |
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| "Skate pro are great! I always order my parts from here, customer support is on point every time I have an issue!" | |
| James Murrell (Shoreham-by-sea) | 05-02-2018 |
| Verified Buyer |
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| "Support was fine. Items took about 4 days to reach UK address." | |
| Stuart Reeks (Glasgow) | 05-02-2018 |
| Verified Buyer |
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| "Great service, it was very easy to exchange sizes when needed. Would highly recommend" | |
| Sarah Deevoy (Basingstoke) | 05-02-2018 |
| Verified Buyer |
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| "Quality service!!!! Very happy with product . Thanks" | |
| Alan Mctaggart (Hamilton) | 05-02-2018 |
| Verified Buyer |
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| "Beautiful quality skates at a fab price." | |
| DONNA M. (Bury) | 05-02-2018 |
| Verified Buyer |
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| "Brilliant service, expeditious delivery, well packed, very good quality products!" | |
| Carmen Hales (Manchester) | 05-02-2018 |
| Verified Buyer |
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| "Sadly my gloves did not turn up on the Thursday that I was told they were going to and were also still not with me by the saturday morning when I left to go skiing Sadly a waste of time using yourselves for a speedy delivery as this was in correct" | |
| James Lowe (Widley) | 03-02-2018 |
Reply from SkatePro: Hi James, I see you didn't contact us about this. I send you an email regarding this. I see that the delivery company claims that they delivered it. /Justin |
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| Verified Buyer |
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| "Great product, completely satisfied with delivery" | |
| Hilda Eldridge (cardiff) | 02-02-2018 |
| Verified Buyer |
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| "Great Service with updates when the parcel was dispatched and tracking. Our son loved the new skis!" | |
| Kristina A. (London) | 02-02-2018 |
| Verified Buyer |
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| "Super service. Sent quickly." | |
| Alexander Clark (Newton Abbot) | 01-02-2018 |
| Verified Buyer |
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| "No issues, quick delivery" | |
| Nigel Snow (Twickenham) | 01-02-2018 |
| Verified Buyer |
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| "Brilliant service and excellent product would highly recommend" | |
| Pamela J. (Chesterfield) | 31-01-2018 |
| Verified Buyer |
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| "Happy with the service from Skatepro and the promt delivery... Although on assembly I found that the bolt from the seat post clamp is missing" | |
| Bryn kinsella (Willaston) | 31-01-2018 |
Reply from SkatePro: Hi Bryn, I see that you didn't contact us about this. Could you contact us on email@skatepro.uk so we can help you with this? /Justin |
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| Verified Buyer |
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| "Great scooter, had a little problem with the grip tape but the problem was soon rectified thanks to the fantastic customer service at skatepro will definitely be shopping with them again.Highly recommend." | |
| d. barrett (HALIFAX) | 30-01-2018 |
| Verified Buyer |
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| "I am absolutely delighted with my new skates and SkatePro was amazing giving all information that I needed! My product was delivered before then I was expecting. Thank you so much. I strongly recommend this guys." | |
| Rodrigo Guimaraes (London) | 30-01-2018 |
| Verified Buyer |
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| "I purchased some Ice Skates though SkatePro for my son's birthday. Although a couple of things were left out of the order, this was rectified immediately and I had the rest of the order within 3 days. The gentleman I spoke to on the phone was extremely helpful. I would highly recommend purchasing from this company and would do again when I buy myself another pair of skates." | |
| Samantha Turner (Cinderford) | 30-01-2018 |
| Verified Buyer |
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| "Excellent condition of package, very well packaged within the box to protect items" | |
| Joshua Glass (Stoke on trent) | 29-01-2018 |
| Verified Buyer |
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| "We, together with our grandchildren's other grandparents, shared the cost of a pair of skates for each of our two grandchildren. They love their skates and hope to use them frequently." | |
| Lynn Sargent (FARNBOROUGH) | 29-01-2018 |
| Verified Buyer |
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| "Arrived promptly, kept well informed , and happy with the quality of the product" | |
| ANTHONY W. (LEICESTERSHIRE) | 29-01-2018 |
| Verified Buyer |
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| "Im rating 3 stars because the item came in a perfect condition and are exactly as advertised however they were delievered to me a couple days late" | |
| Justin roberts (croydon) | 29-01-2018 |
Reply from SkatePro: We are happy to hear that your order was as expected. We are very sorry for the late delivery. We normally deliver within 2-3 business days to the UK. But sometimes the parcels can get delayed because of unexpected circumstances, which of course is very unfortunate. /Frede |
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| Verified Buyer |
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| "This was by far the best customer services experience I have had in a long time. Your staff was super friendly and handled my request for advice (and eventual product exchange) in an understanding and very professional manner. Everything went down smoothly and got resolved on the same day. The exchange arrived promptly and was exactly what I needed. Thank you very much, I will definitely come back and have since started recommending your shop to everyone I know." | |
| Thalita V. (Leeds) | 29-01-2018 |
| Verified Buyer |
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| "Always quick and prompt. Items as described meaning I have a very happy kid. Thanks guys." | |
| Sharon A. (kings lynn) | 29-01-2018 |
| Verified Buyer |
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| "Used SkatePro a number of times. Good service with competitive prices. No issue when returning or exchanging for a different size skate using there print at home labels." | |
| Adam W. (London) | 29-01-2018 |
| Verified Buyer |
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| "Great products at competitive prices. very happy with my purchase. xxxx" | |
| Petya P. (Southend-on-Sea) | 29-01-2018 |
| Verified Buyer |
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| "Fantastic customer service. Awesomeness. Couldn't recommend enough." | |
| Mrs Victoria groves (Colchester) | 29-01-2018 |
| Verified Buyer |
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| "Excellent service. Speedy delivery, sooner than expected, and we were kept informed through tracking system. Great price for the Heelys, we have one very happy granddaughter! Would definitely recommend this company to anyone looking to purchase skates etc." | |
| Mrs Anne May (Liverpool) | 29-01-2018 |
| Verified Buyer |
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| "Great service. Fast delivery from Denmark to my door in two days. Great products and really good prices." | |
| Marcin J. (Leicester) | 28-01-2018 |
| Verified Buyer |
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| "Product was good, packaging was poor. Item was broken when arrived, but SkatePro customer service have been fantastic and resolved the problem. And excellent company to deal with." | |
| Donna Scott (Brighton) | 25-01-2018 |
Reply from SkatePro: Hi Donna, I'm sorry to hear that. It's never our intention to get our products damaged delivered to our customers. I see we processed a refund already for you. Hope to welcome you as a customer again in the future. /Justin |
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| Verified Buyer |
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| "Excellent service. Staff answered my e mail query within one day and very quickly sorted out a delivery error. Skates are of high quality and I would definitely shop with skate pro again" | |
| Mrs M. S. (Dundee) | 25-01-2018 |
| Verified Buyer |
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| "Great fast delivery. Thanks" | |
| Mark L. (London) | 25-01-2018 |
| Verified Buyer |
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| "Hi battery's are the right ones cart is working thanks paul bowditch" | |
| Paul Bowditch (Bishop Auckland) | 25-01-2018 |
| Verified Buyer |
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| "very happy with the service i received and the delivery time was excellent only problem is the product seems to be a little faulty but this is no refection of the site or company, over all very happy and will be returning as an customer" | |
| Michael Clapham (Banbury) | 24-01-2018 |
| Verified Buyer |
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| "First class service and a reasonable price. Lots of great products to choose from." | |
| Ian O. (Sunderland) | 22-01-2018 |
| Verified Buyer |
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| "Excellent quality product and price, grand-daughter (and mum who has identical pair) absolutely delighted and had fantastic time at her birthday Roller Disco Party. Fantastic quick service and delivery. Would recommend as 1st choice to all looking for quality product and service. Carry on the excellent work." | |
| Carmela Rita Kegos (Ashford) | 22-01-2018 |
| Verified Buyer |
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| "Great shop .... 3yr old daughter broke the brake on her Globber Scooter. Bought replacent which came super fast, didn't cost the earth and fits perfectly. Looks like it was always there and apparently daughter feels it is no longer the end of the world and "I can carry on now mummy ... "!! What more could you ask for?! Definitely recommend them. :-)" | |
| Gabrielle L. (Wareham) | 22-01-2018 |
| Verified Buyer |
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| "Perfect delivery service. Good quality for a good price" | |
| Linas Liberis (Peterborough) | 22-01-2018 |
| Verified Buyer |
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| "Excellent quality and the service was super quick receiving the items the next day which I did not pay for. All in all I would definitely use and recommend this company again without hesitation." | |
| Denise McMillan (Penarth, Wales) | 22-01-2018 |
| Verified Buyer |
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| "Very quick delivery from Germany! Just a couple of days! My Burton Photon BOA boots are awesome,thanks!" | |
| Simon Gacke (Newport) | 21-01-2018 |
| Verified Buyer |
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| "Ordered a scooter for my 12 year old grandson with him showing me what to do, was all very simple and appeared to be very secure from a payment point of view. Delivery was well within the advertised timescale with emails up dating the progress all the time." | |
| Janet Empett (Ashford) | 19-01-2018 |
| Verified Buyer |
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| "Fantastic experience! Parcel arrived earlier than expected and the product was exactly what I expected. All of this at brilliant value, if I could give you 10 stars I would :)" | |
| J. Francis (Roman Bank, Holbeach Bank, Spald) | 18-01-2018 |
| Verified Buyer |
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| "Sadly i had to return my product because it didn't come in time for Christmas (My bad, i left it far too late, December 18th or something stupid like that) but i still needed to leave a review because the customer service at SkatePro is just superb and i will definitely be shopping with these guys again. everyone is so friendly and helpful which is so rare these days! Great job guys!!" | |
| LOUISE Gilham (Bristol) | 18-01-2018 |
| Verified Buyer |
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| "All received in good time and well packaged. Also great price and good information about delivery times." | |
| Lisa Wigmore (Bristol) | 18-01-2018 |
| Verified Buyer |
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| "Great skates! really happy with them and the service provided.. Found the site easy to negotiate and check out was simple.. I'll definitely be back..." | |
| Dani Moss (Tilbury) | 18-01-2018 |
| Verified Buyer |
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| "Very easy to browse. User friendly check out process. No hidden fees. Product came well packed and fast. Overall pleasant experience." | |
| Milan Hak (Atherstone) | 18-01-2018 |
| Verified Buyer |
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| "Items were delivered late, customer service was terrible and company websites misleading." | |
| Chris B. (Moreton) | 17-01-2018 |
Reply from SkatePro: We are very sorry that your parcel was late and that you have had a bad experience with our customer service. We would appreciate, if you would elaborate on what we could have done, to make it a better experience for you - It would give us a chance to learn by our mistakes. You can contact us on Email@skatepro.uk /Frede |
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| Verified Buyer |
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| "Excellent" | |
| richard veysey (Caerphilly) | 16-01-2018 |
| Verified Buyer |
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| "Easy honest company to deal with" | |
| Damon bunn (Norwich) | 16-01-2018 |
| Verified Buyer |
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| "Ordered parts I couldn't get in the UK just before Xmas and got them in time no problem. I ordered 1 part incorrectly, and got the replacement in good time also. The free return was easy with all labels supplied, and the refund was processed without any issues. Overall the service was excellent and I would use this company for future purchases." | |
| Simon McGawley (Leeds) | 16-01-2018 |
| Verified Buyer |
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| "Skate Pro is an amazing place to buy BMX Parts! 10/10" | |
| Tom Laycock (Durham) | 16-01-2018 |
| Verified Buyer |
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| "Excellent no quibble customer service. Very helpful" | |
| Mark Chambers (Cramlington) | 16-01-2018 |
| Verified Buyer |
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| "Excellent service - highly recommended. Fantastic product and price" | |
| Craig Barter (Weymouth) | 16-01-2018 |
| Verified Buyer |
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| "Originally ordered different ones as Xmas present online and customer service was excellent as they rang to say out of stock and arranged refund. Ordered these as a replacement late Xmas present and have one very happy 14yr old. Will definitely use company again!" | |
| L. Wootton (Derbyshire) | 16-01-2018 |
| Verified Buyer |
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| "Great service. Good price. Fast delivery couldn’t be happier." | |
| Fiona roberts (Old woking) | 16-01-2018 |
| Verified Buyer |
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| "Excellent from start to finish even though Christmas time delivery very fast would definitely recommend" | |
| Tina Cox (Clwyd) | 16-01-2018 |
| Verified Buyer |
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| "Brilliant Communications with helping me out with my orders my son is so happy with what he's got thanks very much." | |
| Mark Redfern (Lincol) | 16-01-2018 |
| Verified Buyer |
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| "Skis arrived on time and as ordered. Delivery time seemed to be faster than some UK based providers so that was a real bonus. My son was delighted on Christmas Day, I would definitely recommend Skate Pro." | |
| Andrew S. (Nantwich) | 16-01-2018 |
| Verified Buyer |
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| "All round great service from moment of order right through to delivery." | |
| D. Behan (Saltcoats) | 15-01-2018 |
| Verified Buyer |
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| "Perfect just need to add a option to deliver faster" | |
| Steven holland (Stafford) | 15-01-2018 |
| Verified Buyer |
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| "Seervice was excellent. Only problem was the the delivery by DPD of the product, which wasn't Skate Pros fault but it's good for them to know that the couerier's were really inefficient." | |
| Patrick lines (Puttenham) | 15-01-2018 |
| Verified Buyer |
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| "Perfecto" | |
| Attila Kis (Belfast) | 15-01-2018 |
| Verified Buyer |
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| "We purchased roller skates for my granddaughter, they arrived in time for them to be given at Christmas she was over the moon with them, your service is excellent thank you Skatepro for" | |
| Ronald Davies (Tonypandy) | 15-01-2018 |
| Verified Buyer |
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| "Items arrived within a few days which was great and they were really good. Unfortunately the skates did not fit so I had to return these. This was 16 days ago and ive still not had a refund or an email regarding this which is a little disappointing." | |
| Sarah P. (Doncaster) | 15-01-2018 |
Reply from SkatePro: Hi Sarah! I just contacted you about your return :) Saw that we didn't have an email from you yet / Justin |
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| Verified Buyer |
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| "We bought the Globber Primo Fantasy scooter for our grandson for Christmas. Really pleased with the service we received from SkatePro, thank you" | |
| Margaret Wood (Runcorn) | 14-01-2018 |
| Verified Buyer |
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| "Hassle free ordering process and prompt delivery." | |
| Sean Anthony (Poole) | 14-01-2018 |
| Verified Buyer |
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| "A brilliant shop and Jonas who works there was very helpful! I will definitely shop here again!" | |
| Anthony Lees (Bolton) | 14-01-2018 |
| Verified Buyer |
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| "Excellent roller skates - great service" | |
| Nicola Clarke (Brighton) | 13-01-2018 |
| Verified Buyer |
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| "I ordered a Streetsurfing wave board for my son for Christmas. He had tried them at Centre Parcs and wanted one. He loves it. I have to say that the customer service and delivery from SkatePro was excellent. I would definitely order from them again." | |
| Chris walker (Billingham) | 13-01-2018 |
| Verified Buyer |
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| "Excellent service" | |
| dennis cliffe (aylesbury) | 13-01-2018 |
| Verified Buyer |
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| "Promote delivery and timely communications from very helpful and friendly staff." | |
| D. Greaves (Buxton) | 13-01-2018 |
| Verified Buyer |
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| "Fantastic, an easy selection and checkout process and the items were delivered earlier than expected." | |
| Nicola Dwyer (Oldham) | 12-01-2018 |
| Verified Buyer |
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| "I ordered 2 x globe bike lights. They were poorly packaged and on arrival both lights damaged (smashed). Ordered for Christmas presents but didn't even bother opening as both items so badly damaged. Have returned both items and requested a refund. Waiting to hear back. Very disappointing first shopping experience with skate pro." | |
| lucy ellis (millbrook) | 12-01-2018 |
Reply from SkatePro: Hi Lucy, I'm sorry that the package was poorly packaged delivered. I see that you didn't contact us about this. Could you contact us so we can try to solve the problem for you? /Justin |
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| Verified Buyer |
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| "Great Heelys, funny style my daughter absolutely loves them. Comfortable and easy straps for on and off. Easy to take wheels out to where to places where they don't like wheels! Excellent delivery and product price. This is our second pair and would buy from here again." | |
| Zoe O. (Mansfield) | 12-01-2018 |
