Reviews of SkatePro
Verified Buyer | |
"Excellent Service & very quick delivery to the UK." | |
Gary Charles (Brentford) | 24-10-2018 |
Verified Buyer | |
"Always a pleasure" | |
Blue m. p. l. (macclesfield) | 24-10-2018 |
Verified Buyer | |
"canβt praise skate pro enough! Fast delivery and great selection of products!" | |
Chris Orange (stowmarket) | 24-10-2018 |
Verified Buyer | |
"Excellent. Had a bit of trouble with payment as I am based in the UK, but I messaged the online chat system and this was sorted for me and I used PayPal instead of my card. I also forgot to specify I wanted the bindings mounted to the skis I ordered so the advisor double checked this and I was able to add this service on free of charge. I ordered the skis on a Friday and they arrived on the Monday after, very speedy,I was very impressed with this! Would recommend and would definitely use again." | |
Miss E. Y. (Kineton) | 23-10-2018 |
Verified Buyer | |
"Great company. Managed to source a product from here as my usual stockist didnβt have it. Thanks ππ½" | |
Katie M. (BRAUNTON) | 22-10-2018 |
Verified Buyer | |
"I had a fantastic experience with SkatePro. I bought a paid of Blizzard Black Pearl 88 skis and had a lot of questions prior to buying, which the team answered patiently and thoroughly. I only had a bad experience with the delivery, but that was a DPD issue which eventually got resolved." | |
Ana-Lucia Betianu (London) | 22-10-2018 |
Verified Buyer | |
"Excellent quality" | |
amanda spillane (London) | 22-10-2018 |
Verified Buyer | |
"Great service - will definitely be back!" | |
Kerrie Fuller (Goudhurst) | 22-10-2018 |
Verified Buyer | |
"amazing my son was so happy it was in perfect condition" | |
Hualing Chen (Emsworth) | 18-10-2018 |
Verified Buyer | |
"Excellent service, prompt delivery. Skates small made, would recommend going one size up." | |
Lynn Dobson (Airdrie) | 18-10-2018 |
Verified Buyer | |
"Puky balance are not widely available so I was delighted to find this on the SkatePro website at an excellent price. Ordering online quick & easy, great website, fast delivery. Delighted with purchase." | |
Christine F. (Gillingham) | 18-10-2018 |
Verified Buyer | |
"Iβm not able to put the new wheels on as I canβt remove the bearings from the original wheels. If you have any suggestions I would really appreciate it. Claire" | |
Claire Elliot (Haywards Heath) | 18-10-2018 |
Verified Buyer | |
"Good product but overall service great. Needed a replacement part, no hassle, good coomincstuin ans swift" | |
Craig C. (Stafford) | 17-10-2018 |
Verified Buyer | |
"Extremely fast delivery - only a day!" | |
E. Ellis (London) | 17-10-2018 |
Verified Buyer | |
"Fantastic service π" | |
JOEY MANSBART (LONDON) | 16-10-2018 |
Verified Buyer | |
"These guys know there stuff, Really impressed with there online help and advice. Two days and I had my skates on chuffed ;)" | |
john Mcginley (london) | 15-10-2018 |
Verified Buyer | |
"The product arrived in good time and in good condition. I am happy with the service." | |
Lynn schofield (Dundee) | 15-10-2018 |
Verified Buyer | |
"Quality product at a very decent price Delivery was perfect and quick" | |
George Twentyman (Wigton) | 15-10-2018 |
Verified Buyer | |
"Perfect transaction. Very pleased with the delivery speed into the UK, thanks!" | |
Mark Harries (Redditch) | 15-10-2018 |
Verified Buyer | |
"Excellent service! The first pair of skates I purchased, I ordered the wrong size. I phoned SkatePro right away and a new size was laid aside for me once Iβd made the return. My replacement skates came to me within 2 weeks. Really happy with the service & I LOVE MY NEW CHAYAβS. Thanks!" | |
Gillian Price (Aberdeen) | 14-10-2018 |
Verified Buyer | |
"Good range of products at competitive prices." | |
Sam M. (Basingstoke) | 11-10-2018 |
Verified Buyer | |
"Great range, description of goods and really swift service. Will be shopping here again in the future!" | |
Christian B. (West Kirby) | 10-10-2018 |
Verified Buyer | |
"Experience was fine. Order was simple enough as one would expect. Product delivered as anticipated." | |
keith bovell (taunton) | 10-10-2018 |
Verified Buyer | |
"Excellent service,fast delivery ,good communication and the ripstick works well too!" | |
A. Craghill (Kendal) | 10-10-2018 |
Verified Buyer | |
"So far the customer service from SkatePro has been excellent!!" | |
Patrick Wilbraham (Twickenham) | 09-10-2018 |
Verified Buyer | |
"The service was excellent, quick delivery. It is absolutely lovely, and made very well" | |
paula sonner (Cookstown) | 08-10-2018 |
Verified Buyer | |
"Excellent." | |
Fermi Hon (Isleworth) | 08-10-2018 |
Verified Buyer | |
"Amazing delivery time, top quality merchππΌ Perfect productsπ―" | |
Liam nythe (Liverpool) | 08-10-2018 |
Verified Buyer | |
"Such a fast delivery time, best competitive rates and great products" | |
Charlotte Mcgarry (Hamble) | 08-10-2018 |
Verified Buyer | |
"Positive - They are helpful bunch of people who are willing to go to lengths to ensure that the product that you want is suitable and all questions are answered clearly. - Delivery time. Delivery is next day which is a great for people who cannot wait to get their hands on their new skates. - Free and non hassle exchange. the returns were easy and there is no hassle when it comes to exchanging sizes for items that do not fit. Negative - They do price comparison but do not expect to get it as they will check if the competitor has physical stock and if the competitor has the same policy as them ie free exchange and returns. Well of course every company is going to have different policies so you are never going to get the price you want due to that obviously and what good is having a good return if I am satisfied with the product and will be keeping and using it. - UK and US size mixup. I ordered a UK size 9 and got a US size 9 which of course does not fit and had to return it." | |
Elvin Choy (Newcastle Upon Tyne) | 08-10-2018 |
Reply from SkatePro: Hi Elvin, Thank you for taking your time to write us a review about your experience with us. First of all, I'm very happy to hear that you thought that we were helpful and that the delivery and exchange process was positive. About the price matching, we have indeed some requirements. This is something, that every company has when they do price match. Unfortunately, in your case, we couldn't price match the website you did provide us with. UK and US sizes are sometimes very confusing, I'm sorry that there was a mix up with your order. We are currently busy with optimizing all the sizes so we won't have this issue again. Feel free to contact us if you have any questions/comments. /Justin |
Verified Buyer | |
"I ordered one size smaller inline skates and exchanged them for the right size. I was very pleased to find out that the return taxes were prepaid from the company. Very easy communication!!! Excellent experience. Thank you!" | |
Elena Dimitrova (Cambridge) | 08-10-2018 |
Verified Buyer | |
"Can't fault anything, great communication and very quick delivery!" | |
Daniel Gillespie (Hove) | 08-10-2018 |
Verified Buyer | |
"Good product at a good price" | |
Jessica Reay (Glastonbury) | 08-10-2018 |
Verified Buyer | |
"Quick delivery" | |
Matthieu Poudevigne (Cardiff) | 07-10-2018 |
Verified Buyer | |
"Best website for skates / skate related products.Good price and excellent quality" | |
Stanislaw Rusnak (edinburgh) | 04-10-2018 |
Verified Buyer | |
"Very quick and amazing customer service" | |
Hannah Fleming-way (Ferndown) | 04-10-2018 |
Verified Buyer | |
"Very efficient service and very fast delivery." | |
Peter Riley (Bude) | 01-10-2018 |
Verified Buyer | |
"Fab customer service, one of my sonβs birthday skates had a fault, after sending a pic of the skate to customer services they immediately sent a replacement pair ππ" | |
Tony S. (Maidstone) | 01-10-2018 |
Verified Buyer | |
"I have bought a pair of roller skates for my daughter's birthday and I have no hesitation whatsoever in recommending this company. Justin was so helpful in answering my questions. I specifically wanted skates that turned easily for her, but didn't know the technical terms. He was able to explain what I needed to look for and came up with a list of skates for me to choose from. Absolutely fantastic customer service. She has unwrapped her present and we went skating at the weekend and her technique and confidence has improved in just one session simply because she has good quality skates." | |
Linda H. (Cramlington) | 01-10-2018 |
Verified Buyer | |
"Great experience - fast and efficient service/delivery. Found product cheaper here than elsewhere online, so overall very pleased." | |
Michelle Kristiansen (Punnetts Town) | 01-10-2018 |
Verified Buyer | |
"The Berlinwood complete arrived so fast but it had a few scratches and a dent in the nose π’ But as soon as I emailed them with this they where fast on finding a solution, I sent mine back the way I received it and I received a brand new one with no flaws! Amazing customer service also amazing deal! A complete pro set up for Β£79.95 with Silver BRTs and classic white winkler wheels. You canβt argue with that! Thanks SkatePro!" | |
Martin Boyd (Havant) | 28-09-2018 |
Verified Buyer | |
"great product delivery took a bit longer than expected but really pleased with the skates well made" | |
Matt hiscox (Horley) | 24-09-2018 |
Verified Buyer | |
"Very helpful, got back to me straight away, would highly recommend, fast delivery, would definitely use again, thanks" | |
Paul hatch (Basildon) | 24-09-2018 |
Verified Buyer | |
"Excellent service" | |
Adrian woodger (Middlesbrough) | 24-09-2018 |
Verified Buyer | |
"Thx! A+++++" | |
gabor pallosi (rugby) | 19-09-2018 |
Verified Buyer | |
"Would use again." | |
Robert J. (Redhill) | 18-09-2018 |
Verified Buyer | |
"Great service, well informed throughout. Quick delivery and able to choose to pick up from a local store. Would buy again from here." | |
Naomi Smith (Newcastle-Under-Lyme) | 17-09-2018 |
Verified Buyer | |
"Great pre-purchase help and information (via chat). Delivery was speedy and true to the estimated delivery time. The products purchased had two separate minor issues (probably defects that had occurred during manufacturing) which skatepro graciously resolved for me. The customer service was excellent and Iβm very happy to recommend skatepro/their services. Thanks again!" | |
Mrs B. (Leicester) | 17-09-2018 |
Verified Buyer | |
"After not receiving item I emailed you about the problem you got back to me very quickly and sorted it out .So I was very impressed,if I need to buy anything from you again I would do so" | |
Trevor noel Davis (Leyland) | 17-09-2018 |
Verified Buyer | |
"Great TriSkates, arrived on time, breaking them in. Thanks to Jenny for prompt after-sales reply" | |
Stephen Atkin (Winchester) | 12-09-2018 |
Verified Buyer | |
"The whole process was excellent.." | |
Lesley Smith (Hartlepool) | 12-09-2018 |
Verified Buyer | |
"Very quick and fast delivery service. The Kate is awesome πππΏ" | |
Robert Morgan (London) | 12-09-2018 |
Verified Buyer | |
"Arrived really quickly and very well packaged. No complaints what so ever." | |
Tara Miller (Killingworth) | 12-09-2018 |
Verified Buyer | |
"good price, delivered day late but in good packaging!" | |
Shane p. (Ashford) | 12-09-2018 |
Verified Buyer | |
"Great skates and postage for reasonable price!" | |
G. Filim (Liverpool) | 12-09-2018 |
Verified Buyer | |
"Good and fast service." | |
Artur Liskiewicz (Oxford) | 12-09-2018 |
Verified Buyer | |
"Good and fast service! I will have no problem shopping at SkatePro again!" | |
Kaare Foged (Manchester) | 12-09-2018 |
Verified Buyer | |
"Great website, explained everything clearly and dispatched promptly. Really impressed." | |
Sam Smart (LONDON) | 10-09-2018 |
Verified Buyer | |
"Great product so far, feel much safer! Thanks for excellent and prompt attention and service, great staff and company!" | |
Ronan Fitzsimons (Beeston, Nottingham) | 10-09-2018 |
Verified Buyer | |
"First class service" | |
Matthew Spindler (gainfield) | 10-09-2018 |
Verified Buyer | |
"Fantastic customer service exactly what my son wanted delivery was a bit sketchy due to courier mistake at there end was left a little disappointed due to this" | |
andrew millington (Chester) | 10-09-2018 |
Verified Buyer | |
"Quick delivery, super skates" | |
Andrew W. (HALIFAX) | 10-09-2018 |
Verified Buyer | |
"Good customer service and fast delivery. Skates that I bought were too small, but exchanging them for a bigger size had been quick and easy." | |
Paolo C. (Guildford) | 07-09-2018 |
Verified Buyer | |
"ordered 2 pairs of blizzard skis. Only one pair shipped initially. When queried, error was rectified and second pair sent. Good customer service." | |
andrew wardle (huddersfield) | 06-09-2018 |
Verified Buyer | |
"Really haelpful when the first pair of skates were too small. It was easy to send them back and the new pair came really quickly." | |
judith o. (Goring-by-sea Worthing) | 05-09-2018 |
Verified Buyer | |
"They are the best... fast easy good price good customer care... and even friendly..." | |
Andras Fancsali (London) | 05-09-2018 |
Verified Buyer | |
"Speedy service, all goods in perfect order. Will use again π" | |
Alex Bennett (Fareham) | 03-09-2018 |
Verified Buyer | |
"Amazing service. Have what I need and want. Supply fast delivery and great quality products. All round great experience." | |
jamie manning (Hildenborough) | 03-09-2018 |
Verified Buyer | |
"SkatePro have been extremely helpful and fair in all my dealings with them - I will definitely purchase from them again!" | |
Alison Watkinson (Southport) | 30-08-2018 |
Verified Buyer | |
"The parts arrived on time and most parts worked good but the wheels I ordered fully dehubbed in 4 days" | |
N. Synnott (Castleford) | 30-08-2018 |
Reply from SkatePro: Hi Nicola, Good to hear that the parts arrived in time. About the dehubbing part, we didn't hear anything about that, would you be able to contact us so we can take a look at that for you? /Justin |
Verified Buyer | |
"Really excellent service. Great pair of ski socks. Fast, friendly and efficient service." | |
Stuart Randle (Christchurch) | 29-08-2018 |
Verified Buyer | |
"Great Service! Would recommend to anyone" | |
Daniel Scott (Greenfield) | 29-08-2018 |
Verified Buyer | |
"Great and fast service, board is amazing!" | |
Agnes S. (Cambridge) | 27-08-2018 |
Verified Buyer | |
"Fast delivery and great skates, love them, thank you!" | |
Melanie Hall (Teddington) | 24-08-2018 |
Verified Buyer | |
"Very good bought as a birthday present so not used as yet. Excellent service and delivery." | |
Mrs Dawn Ann Nolan (Bridgwater Somerset) | 23-08-2018 |
Verified Buyer | |
"Excellent service, fast delivery and extremely helpful. WILL use again πππ" | |
Ian Gray (FROME, Somerset) | 23-08-2018 |
Verified Buyer | |
"Excellent service, good price and good delivery experience." | |
Mike Nagel (Ongar) | 23-08-2018 |
Verified Buyer | |
"Great product, fast delivery, well packaged, great communication.Good service every time from Skatepro Professional and friendly customer service! Highly recommend." | |
Marcin B. (Enniskillen) | 23-08-2018 |
Verified Buyer | |
"Really friendly team. Order arrived early. Packed well to avoid damage Would use again ππ½" | |
Moses odiri obibi (Surrey) | 22-08-2018 |
Verified Buyer | |
"Brilliant service and speedy delivery!" | |
jonathan leeder (caerphilly) | 22-08-2018 |
Verified Buyer | |
"Amazing and perfect service. Great value." | |
Roumena Goscomb (Sevenoaks) | 22-08-2018 |
Verified Buyer | |
"All good but bushings were way too loose out the box" | |
Justin Wright (Swindon) | 22-08-2018 |
Verified Buyer | |
"Top quality product, fast delivery, very pleased" | |
Sarah dawson (Norwich) | 21-08-2018 |
Verified Buyer | |
"All good" | |
Pedro Labanca (Manchester) | 20-08-2018 |
Verified Buyer | |
"Excellent! Easy to navigate website, prompt delivery and great product. Thank you :-)" | |
McCann Mccann (Wirral) | 20-08-2018 |
Reply from SkatePro: You're welcome! :-) / Soraya |
Verified Buyer | |
"my experience with you was just perfect.everythink went lovely so thank you so much for all that. but I'm still waiting for money back for the other pair I've ordered later and refused the parcel. as soonest that's done I'll say you're best company I've ever deal with. many many regardsl" | |
BARTOSZ MISIURSKI (CLAY CROSS) | 20-08-2018 |
Verified Buyer | |
"Service was quick and product easy to fix. Very happy with it. And I have 1 happy son riding his scooter again." | |
Hayley Pritchard (plymouth) | 16-08-2018 |
Verified Buyer | |
"A really good experience purchasing my Ten Toes iSUP and leash. Definetly will buy products from them again. My only criticism is that the lead was not part of the package, probably more of an isdue with Ten Toes than Skatepro" | |
Rob Henry (Truro) | 16-08-2018 |
Verified Buyer | |
"Very quick and efficient service. Very good communication. The skate is amazing! Would definitely recommend." | |
R. CARROT (London) | 16-08-2018 |
Verified Buyer | |
"Product arrived as promised ideal for my requirements i am very pleased with my purchase" | |
David tosney (Dundee) | 13-08-2018 |
Verified Buyer | |
"came quickly and well packaged , all good" | |
mark roberts (kingston) | 13-08-2018 |
Verified Buyer | |
"Great" | |
david Barron (Inverurie) | 13-08-2018 |
Verified Buyer | |
"Good quality and fast delivery." | |
Lukasz Ledwon (Hatfield) | 10-08-2018 |
"Absolutely great service from SkatePro. We will recommend them to anybody needing sports equipment. No hassles and really professional." | |
Andre Botha | 10-08-2018 |
Verified Buyer | |
"Absolutely fanitastic service, updated every step of the way, very easy to use" | |
James filtness (Essex) | 09-08-2018 |
Verified Buyer | |
"Good fast quality service. Definitely be using you again" | |
Justin tumber (Eastbourne) | 08-08-2018 |
Verified Buyer | |
"Skatepro are just the best in all areas, fast delivery, good responses and good quality clothing, the team all kill it and is surely the best out there at the moment" | |
Dylan ditchfield (Warrington) | 08-08-2018 |
Verified Buyer | |
"Great products and quick despatch. Would definitely use again :)" | |
Lynne T. (Newport) | 08-08-2018 |
Verified Buyer | |
"Easy to order on the website, delivery very quick = happy customer π" | |
Stephen King (Hull) | 08-08-2018 |
Verified Buyer | |
"Fab. Super helpful in the chat feature, made sure I got the right brake. 10/10" | |
Emma K. (Scarborough) | 07-08-2018 |