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Reviews of SkatePro
 Verified Buyer |
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| "What a great company - never used before but will definitely be my "go to" moving forward. Shout out to Adam, in sales, who found me the right skate at a great price and also helped with aftercare. Delivery was super quick considering the issues getting orders in to the UK at the moment! Highly recommend!" | |
| Jay Smy (Colchester District (B)) | 27-04-2021 |
| Verified Buyer |
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| "Honestly what a service was delivered within time frame and customer services are on point" | |
| Ryan Banks (London) | 27-04-2021 |
| Verified Buyer |
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| "The skates took a long time to arrive (2 weeks)We didn’t know they were coming from Denmark! Would be helpful to indicate a realistic time line." | |
| M. Upton (Faversham) | 27-04-2021 |
Reply from SkatePro: Hey Madeline, very sorry to hear, your waiting time seemed to be too long on this order. I can see, the parcel has been delivered within the expected time. In case you didn't get it, please reach out to our customer service! Looking forward to hearing from you. /Pierre |
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| Verified Buyer |
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| "Great range and great service." | |
| Daniel Edwards (Waterbeach) | 26-04-2021 |
| Verified Buyer |
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| "Great customer service" | |
| Chris c. (Brighton) | 26-04-2021 |
| Verified Buyer |
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| "Fantastic. Quick delivery and great prices." | |
| Nathan S. (Bournemouth) | 26-04-2021 |
| Verified Buyer |
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| "Great product, great fit, daughter really happy. Great service with very good communication. Happy to recommend." | |
| Mark Muller (Poole) | 26-04-2021 |
| Verified Buyer |
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| "Letting customers know about delays due to the pandemic was a really thoughtful and appreciated move. My order arrived as predicted by the staff and really happy with my purchases. Thanks" | |
| Mr C M Leslie (Glasgow) | 26-04-2021 |
| Verified Buyer |
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| "Great communication and quick delivery (7 days to mainland UK). I was a little hesitant to order at first as I know they're not a UK vendor but I took the risk and it paid off. I will definitely be buying from here again." | |
| Tom H. (Reading) | 22-04-2021 |
| Verified Buyer |
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| "All good, thanks" | |
| James Peden (Aberdeen) | 22-04-2021 |
| Verified Buyer |
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| "excellent customer service & super quick shipping, despite my skates being shipped all the way from Denmark to the UK. very impressed!" | |
| Maja C. (London) | 21-04-2021 |
| Verified Buyer |
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| "My son reports that the new wheels are better than the originals." | |
| Marcus P. (Curry Rivel) | 20-04-2021 |
| Verified Buyer |
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| "Awesome" | |
| To t jackson (Bristol) | 20-04-2021 |
| Verified Buyer |
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| "Quick and great overall" | |
| Aleksandrs V. (Southampton) | 20-04-2021 |
| Verified Buyer |
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| "So impressed!! Item ordered and dispatched same day - ready for my first SUP lesson! Would definitely use the website again!!" | |
| Marion Beattie (BANGOR) | 19-04-2021 |
| Verified Buyer |
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| "Great service, though bear in mind they're based in Denmark despite the .uk domain, so orders may be held up at customs and the claimed 365 day return policy may not be possible to honour, so be sure of skate sizes when you order. That said, I don't know anywhere else with the range of products or the quality. I keep coming back - three orders so far." | |
| Matthew Moran (Birmingham) | 19-04-2021 |
| Verified Buyer |
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| "Excellent service throughout." | |
| Fiona L. (Poole) | 19-04-2021 |
| Verified Buyer |
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| "Everything went smooth as silk. It’s like brexit never happened :)" | |
| Emil D. (Hertford/Ware) | 19-04-2021 |
| Verified Buyer |
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| "Love the company, great emails that keep you updated aswell as really helpfull online staff, has become my number one store when shopping for skate stuff." | |
| Thomas H. (Canterbury. Kent) | 18-04-2021 |
| Verified Buyer |
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| "Unsure that their sizing is accurate. I ordered a UK 10 but received a UK 8, US10. The box seemed to show this was the largest size for the shoe. However customer services were really helpful and arranged a return for me." | |
| Freya Lloyd (Carlisle) | 17-04-2021 |
Reply from SkatePro: Thank you for taking the time to write a review on our website. All the sizes on our US website are in US sizes to provide our customers the sizes as they are used to in the US. Very happy to hear that your experience with our Customer Connection Team was really helpful! ✌ |
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| Verified Buyer |
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| "Easy and straightforward website, soomth and hassle free delivery." | |
| Patrik S. (Luton) | 16-04-2021 |
| Verified Buyer |
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| "Straight forward no hassle quick delivery" | |
| Graeme Baxter (Lochgelly and Cardenden Ward) | 16-04-2021 |
| Verified Buyer |
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| "Arrived before the delivery date. No complaints here." | |
| Lucy S. (Gainsborough) | 16-04-2021 |
| Verified Buyer |
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| "Excellent all round service. No problems in recommending." | |
| Ian S. (Chichester) | 16-04-2021 |
| Verified Buyer |
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| "Great customer service, fast delivery, definitely recommend!" | |
| Aggie G. (Blackpool) | 15-04-2021 |
| Verified Buyer |
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| "Great fast shipping" | |
| Daisy leask (Glasgow) | 15-04-2021 |
| Verified Buyer |
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| "Great service and delivery" | |
| William Somerville (Edinburgh) | 15-04-2021 |
| Verified Buyer |
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| "Excellent, swift delivery and website easy to navigate" | |
| Jennie Everett (South Shields) | 15-04-2021 |
| Verified Buyer |
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| "Very easy ordering and delivery very quick. Will definitely buy again." | |
| Kirsty Simeone (bristol) | 15-04-2021 |
| Verified Buyer |
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| "Assistant was helpful. Product was as expected." | |
| Susan M. (London) | 15-04-2021 |
| Verified Buyer |
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| "very good. return process a little frustrating but not the compnies fault" | |
| Michelle peppiatt (Bishops stortford) | 13-04-2021 |
| Verified Buyer |
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| "Good customer service" | |
| Mrs Jean E Lovegrove (Penarth vale of Glamorgan) | 08-04-2021 |
| Verified Buyer |
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| "Great customer service! I realised after placing my order that I'd ordered the wrong size. I sent a prompt email, and SkatePro immediately made the requested change. Would definitely recommend!" | |
| Shyane S. (Leeds) | 07-04-2021 |
| Verified Buyer |
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| "Only sent me half an order. Charged me for all of it though, then I had to send photos of the half order to then have to wait another fortnight for the rest. Still waiting!" | |
| Nathan Duran (Lancaster/Morecambe) | 07-04-2021 |
Reply from SkatePro: Hi Nathan, Thank you for taking the time to write a review👌 I can see that we have solved this issue for you. I am really sorry about your experience. 😟 Please let us know if you have any questions for us. /Vesta |
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| Verified Buyer |
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| "Great service. My board arrived on time and in perfect condition." | |
| Sean D. (Cardiff) | 07-04-2021 |
| Verified Buyer |
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| "Great! Delivery was a bit slower than expected but still fast enough" | |
| Justyna Banaszkiewicz (Craigavon) | 07-04-2021 |
| Verified Buyer |
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| "good" | |
| LASZLO SZOLLOSI (Surbiton , Surrey , Uk) | 07-04-2021 |
| Verified Buyer |
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| "Awesome" | |
| George C. (London) | 06-04-2021 |
| Verified Buyer |
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| "Very quick delivery, tracked parcel all the way here. Delivery was a day early." | |
| H. Windsor (Forres) | 06-04-2021 |
| Verified Buyer |
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| "The product arrive early and the free tracking system was very helpful." | |
| Neil Johnson (Bayston Hill) | 06-04-2021 |
| Verified Buyer |
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| "Took a long time to get from Germany via Denmark to the UK" | |
| soren ramsing (Barking) | 05-04-2021 |
Reply from SkatePro: Hi Soren, Thank you for taking the time to write a review👌 I can see that your expected delivery date was Friday 26 Feb - Tuesday 2 Mar and your parcel was delivered on the 25th of February, so it actually came in earlier than expected! 😁 Please let us know if you have any questions. /Vesta |
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| Verified Buyer |
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| "Great" | |
| Mario G. (London) | 03-04-2021 |
| Verified Buyer |
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| "Happy this time as it was free Apart of the key snapping" | |
| Jaroslaw Lisiecki (Dalkeith) | 02-04-2021 |
Reply from SkatePro: Thank you for your review. We are truly sorry about your experience. Unfortunately in rare circumstances, it can happen that we do not receive an order from our supplier as we were promised. We will reach out to you directly to make this right for you. /Abigail |
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| Verified Buyer |
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| "Excellent to work with, clear and precise information throughout." | |
| Mark B. (Tamworth) | 01-04-2021 |
| Verified Buyer |
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| "Had not heard of SkatePro before and did not think it was legit (to be completely honest!). Took a gamble and turns out they’re very good! Delivery wasn’t super quick to the UK, but still arrived in a reasonable time frame and within the quoted delivery period, which for international shipping in a pandemic, is pretty great! Can’t complain about the pricing either, very competitive" | |
| Gavin R. (Braintree) | 31-03-2021 |
| Verified Buyer |
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| "O feel secure very good communication my order was under tracking the whole time" | |
| Griselda Garrido Ontiveros (Brighton) | 30-03-2021 |
| Verified Buyer |
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| "Great product, great price! 👍" | |
| Daniel h. (brighton) | 30-03-2021 |
| Verified Buyer |
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| "Great company with some great selection of products!" | |
| Scarlet K. (Ashby-de-la-zouch) | 30-03-2021 |
| Verified Buyer |
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| "Great service. Very happy. Thanks" | |
| Chris Courtney (London) | 30-03-2021 |
| Verified Buyer |
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| "No problems at all, delivery faster than I was expecting" | |
| Lukasz Sawicki (London) | 30-03-2021 |
| Verified Buyer |
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| "Great 👍" | |
| Paul Garland (Romford) | 30-03-2021 |
| Verified Buyer |
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| "Perfect" | |
| Eithne O’Dornan (Magheramorne) | 30-03-2021 |
| Verified Buyer |
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| "Great service but slow delivery but in these times what can you do . Would recommend will use again" | |
| Tom smith (Wrawby) | 29-03-2021 |
| Verified Buyer |
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| "Came well packed and with Skate pro tape around the box. Nice touch! Will use Skate pro again." | |
| Karl D. (Paignton/Torquay) | 29-03-2021 |
| Verified Buyer |
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| "Delivery took around a week, I wasn’t aware the warehouse wasn’t in the UK until the tracking link came through, but pleasantly surprised at the speed of delivery in spite of this :)" | |
| Rosie B. (Lincoln) | 28-03-2021 |
| Verified Buyer |
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| "Speedy delivery, and amazing customer service. I hadn’t shopped from them before, but I am so glad I chose to by my gear from them as everything has been amazing." | |
| Anita Balcer-Whittle (Leeds) | 24-03-2021 |
| Verified Buyer |
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| "Very good.l would recommend them and use them again." | |
| Robert Stirland (Nottingham) | 24-03-2021 |
| Verified Buyer |
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| "Very happy. Delivery was prompt with regular email updates confirming the delivery status. Great customer service who were helpful over the telephone when I called to query boot sizing. Highly recommend." | |
| B. Houghton (London) | 23-03-2021 |
| Verified Buyer |
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| "Took slightly longer than expected but pretty good" | |
| Phil Tebbs (Oakham) | 22-03-2021 |
| Verified Buyer |
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| "So don’t be fooled by the Uk in skate pro name . Still waiting for an order put in 8 days ago. Do they not understand what it is like to have a son that can’t go out on his scooter. Will be using a uk based company next time" | |
| Jack C. (Exmouth) | 22-03-2021 |
Reply from SkatePro: Hi Jack, We are really sorry to hear that your parcel hasn't arrived yet. I can see that the tracking was updated and the carrier company attempted to deliver your package today during the day. If you were absent, they will attempt the delivery tomorrow as well. Feel free to contact us in case you have any further questions! //Aron |
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| Verified Buyer |
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| "Really good service. Quick responses to questions and very helpful. Great delivery." | |
| Gemma Mcloughlin (Plymouth) | 20-03-2021 |
| Verified Buyer |
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| "Fast delivery" | |
| Martina levkova (Ipswich) | 20-03-2021 |
| Verified Buyer |
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| "Good customer service through Brexit uncertainties." | |
| Mairi Cullen (ALTRINCHAM) | 19-03-2021 |
| Verified Buyer |
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| "Easy to use website, informative and very helpful customer service team" | |
| Dale Jaramillo (London) | 19-03-2021 |
| Verified Buyer |
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| "Excellent" | |
| Paul Ashton (Plymouth) | 19-03-2021 |
| Verified Buyer |
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| "I'm really pleased with these skates. I've previously skated four (inline) wheels fitness K2 and this was my first experience in three wheels. Boots hold feet much tighter than K2 which gives more control, but not as soft and comfortable. That's I believe by design. Since I bought these skates I skated only once for couple of hours and tested in all possible ways. In compare with four wheelers they are much more manoeuvrable and more dangerous. The grip with the road is less, so you have to take that into account too! So far I liked my new purchase. The quality is very good, skates are probably even lighter than K2. I like aluminium frame and big wheels! Delivery (to the UK) was within declared time, no customs clearance needed. I tracked the parcel daily :) Size wise: I bought one size bigger than my normal trainers size and they sit very well." | |
| Mr I. K. (London) | 18-03-2021 |
| Verified Buyer |
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| "Easy experience. Up to date pay portal. Maybe not as fast delivery though." | |
| mark harding (Newport) | 18-03-2021 |
| Verified Buyer |
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| "Items were as described on the website and I was able to track delivery , which is a plus. Well packaged. Will definitely order from again" | |
| Tracey R. (Marple) | 18-03-2021 |
| Verified Buyer |
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| "Great" | |
| Patrick Bomba (Rainham) | 18-03-2021 |
| "Hi Just opened up a new club should be all up and running just finished for disabled children both my children are autistic I find the club is going to run I’ve ordered a few things from this place they’re really switched on the really good in customer service I’ve never had a problem so far I recommend it as them recom my job normal day today is in the home office" | |
| Marc Sadler | 18-03-2021 |
| Verified Buyer |
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| "Great service, well packaged. Thank you" | |
| Barry Smith (Southend-on-Sea) | 17-03-2021 |
| Verified Buyer |
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| "Fantastic company." | |
| nicola mckeown (Quintrell Downs, Newquay) | 17-03-2021 |
| Verified Buyer |
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| "Excellent fast service. Skate prices are way better than other companies I looked at and were even cheaper than the big league suppliers." | |
| Sasha Watson (London) | 17-03-2021 |
| Verified Buyer |
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| "Great, no squams!" | |
| Daniel Campos (London) | 16-03-2021 |
| Verified Buyer |
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| "Overall I was pleased with the service, good communication, quick to dispatch but it took a long time to get delivered. I think you may want to look at using some one other than GLS to send to the UK." | |
| Daniel Denziloe-Killick (Chipping Norton) | 16-03-2021 |
| Verified Buyer |
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| "Super happy with this company. Quality of products excellent and would order again from them." | |
| Mary Dhanjal (Worcester) | 16-03-2021 |
| Verified Buyer |
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| "We were amazed by how long the skates took to arrive given how quick other online deliveries are nowadays. We are not accustomed to waiting 10 days for an order anymore." | |
| Jess R. (Oxford) | 16-03-2021 |
Reply from SkatePro: Hi Jess, Thank you for taking the time to write a review. Delivery to the UK takes 4-6 business days. I can see that your items were shipped out on the 2nd of March and they were delivered on the 9th. I am sorry about the 1 day of delay. Sometimes delays occur because of customs clearance. However, we are happy to see that you have eventually received your order.😊 /Vesta |
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| Verified Buyer |
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| "Quick dispatch and delivery despite Brexit. Great communication." | |
| Kamil Redecki (Stoke-on-Trent) | 16-03-2021 |
| Verified Buyer |
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| "All went good. Delivery on time." | |
| Juna S. (Tamworth) | 16-03-2021 |
| Verified Buyer |
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| "Very simple to use and pretty rapid delivery." | |
| Scott SWALLING (Guildford) | 16-03-2021 |
| Verified Buyer |
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| "Really helpful company to deal with. I was able to email and ask for advice. Once I made my choice I ordered and then Brexit happened. Aron worked really hard to ensure the boots I had chosen and of limited stock would reach me. Would use SkatePro again." | |
| Zoe Stevenson (TORQUAY) | 16-03-2021 |
| Verified Buyer |
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| "You have always been one of my preferred " GoTo" suppliers" | |
| Neil S. (Bicester) | 16-03-2021 |
| Verified Buyer |
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| "Great delivery time great package they offered a 5% reduction but took the whole amount. So don't believe everything you are told" | |
| Karen slaney (Nottingham) | 16-03-2021 |
Reply from SkatePro: Hi Karen, Thank you for your review. I am sorry but that is not correct. the original price was 79.80 GBP and then we have applied a 5% discount to your purchase, so you paid 75.81 GBP, so we did reduce the price by 5%. :) Please let us know if you have any questions. /Vesta |
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| Verified Buyer |
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| "Always easy, always good" | |
| Markandran Govindasamy (Kearsley) | 16-03-2021 |
| Verified Buyer |
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| "Really responsive and friendly staff and great service and products." | |
| Ruby B. (Poole) | 16-03-2021 |
| Verified Buyer |
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| "excellent thorough out the progress..." | |
| ricky c. (gloucester) | 15-03-2021 |
| Verified Buyer |
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| "Good stuff. Everything as per my order and delivered in time. Thanks!" | |
| Jiri Benda (Rugby) | 15-03-2021 |
| Verified Buyer |
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| "Delivery excellent" | |
| William B. (Bedford) | 15-03-2021 |
| Verified Buyer |
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| "Easy ordering but returns process adversely impacted by Brexit. Not the retailer’s fault but let’s hope it gets resolved soon" | |
| James P. (Chelveston cum Caldecott) | 15-03-2021 |
| Verified Buyer |
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| "Skatepro are a fantastic company to purchase goods from, always helpful and have some of the best prices available on quality parts. As always my experience has been positive and always a pleasure Thanks Guys Chloe" | |
| Chloe P. (Dunbar) | 15-03-2021 |
| Verified Buyer |
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| "fab!! thanks so much for having these skates in the smallest size. gave them 2 my niece 2day for her bday, she absolutely luvs them!!" | |
| nicola s. (Glasgow) | 15-03-2021 |
| Verified Buyer |
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| "Excellent service! Some Brexit related delivery issues, great communication and items got here in the end!" | |
| Mrs k m allen (Brooklands ward) | 15-03-2021 |
| Verified Buyer |
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| "Excellent service, great website. What more do you need?" | |
| Derek Brewster (Cowplain Ward) | 15-03-2021 |
| Verified Buyer |
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| "Great service" | |
| Ivan Tsintsarov (Leicester) | 15-03-2021 |
| Verified Buyer |
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| "Great company. Some Brexit related delivery issues, great communication and items got here in the end!" | |
| Christina D. (CAMBRIDGE) | 15-03-2021 |
| Verified Buyer |
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| "Top class" | |
| Vincent Henry (Birmingham) | 15-03-2021 |
| Verified Buyer |
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| "Great company! Everything I’ve ordered from Skatepro has been reasonably priced and great quality. There was a bit of a delay with my last order, but the communication was excellent and we received a free T-shirt when the items arrived. Thankfully the bike got to us just in time for my sons Birthday, so all worked out fine. Excellent customer service. Highly recommended!" | |
| Rachael J. (Stockton on Tees) | 15-03-2021 |
| Verified Buyer |
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| "Good website and lots of choices and sizes. Easy ordering process. Well laid out website. I will 100% buy from them again." | |
| Andy Smith (Kirkwall) | 15-03-2021 |
| Verified Buyer |
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| "fast delivery and great prices. very happy" | |
| diego g. (Reading) | 15-03-2021 |
| Verified Buyer |
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| "Happy with the service and products, thanks !" | |
| Barry S. (Bracknell) | 15-03-2021 |
