Skates
Boards
Scooters
Winter Sports
BMX
Apparel
Surf
On Sale
Reviews of SkatePro
 Verified Buyer |
|
| "I did struggle with the delivery time as it was much longer then expected however every time I contacted customer service I did get a response quickly. Skates were too small when they arrived and had to return them via a ups courier which was a little tricky but haven’t heard still about tracking return or refund" | |
| Emma Anderson (Ashington) | 18-10-2021 |
Reply from SkatePro: Hi there, Thank you for taking the time to leave us a review. I apologize for the longer delivery time that you experienced. We try to have orders shipped out as quickly as we can, but unfortunately, the actual delivery time is sometimes out of our control. I'm also sorry to hear that you were not kept in the loop regarding the status of your return. I will email you now to let you know how things are going 😊 Thanks again! - Samantha |
|
| Verified Buyer |
|
| "These guys did bits!" | |
| Bradley Yelland (Northampton) | 15-10-2021 |
| Verified Buyer |
|
| "Product arrived days later than stated. Tracking system was poor" | |
| wendy McGurrin (Crawley) | 14-10-2021 |
Reply from SkatePro: Hi there, Thanks so much for taking the time to leave us a review. I apologize that your order was delivered after the estimated delivery date. We do our best to make accurate estimations for delivery, however the couriers that we work with are currently experiencing unforeseen delays. I hope that you are enjoying your new products, despite the delay in delivery. I am sorry again for this delay, we will be sure to take this feedback into consideration and look into making sure our estimated delivery dates are up to date. - Samantha |
|
| Verified Buyer |
|
| "Great quality and good service" | |
| Jeremy Hall (Bishop's Castle) | 14-10-2021 |
| Verified Buyer |
|
| "Great, thanks!" | |
| Melanie Dean (Wolverhampton) | 12-10-2021 |
| Verified Buyer |
|
| "Arrived fast in perfect condition" | |
| Ann O’Kane (Glasgow) | 12-10-2021 |
| Verified Buyer |
|
| "Super lightweight. Son is over the moon" | |
| Victoria rackley (Evesham) | 12-10-2021 |
| Verified Buyer |
|
| "Warm and comfortable" | |
| Sam Stevens (Rosmey) | 11-10-2021 |
| Verified Buyer |
|
| "The scooter is still in its box as its a Christmas present for my grandson. I know he will love it as he choose it himself, he knows it has arrived and said he cant wait until Christmas to use it, but I'm not giving in, he is going to have to wait." | |
| Patricia Whittlestone (Wakefield) | 11-10-2021 |
| Verified Buyer |
|
| "Great service" | |
| brian dilworth (Dagenham) | 11-10-2021 |
| Verified Buyer |
|
| "All good 👍" | |
| Dave godfrey (Wing) | 11-10-2021 |
| Verified Buyer |
|
| "Arrived in good time" | |
| christopher Coates (Thorne) | 11-10-2021 |
| Verified Buyer |
|
| "Got here fast and the parts are great that I ordered" | |
| Matthew isherwood (Chester) | 08-10-2021 |
| Verified Buyer |
|
| "Just what my grandson wanted he loved them" | |
| Nichola mallinson (Wolverhampton) | 07-10-2021 |
| Verified Buyer |
|
| "Great service and great products" | |
| Jay T. (Bridlington) | 07-10-2021 |
| Verified Buyer |
|
| "Delivery was a week late but products are good and worth waiting for" | |
| J. Bennett (Dorset) | 07-10-2021 |
| Verified Buyer |
|
| "Customer services quick to reply. Quality products for a good price. Purchase was a Birthday present and delivery speed did not disappoint. Thanks for a great shopping experience!" | |
| Jennifer D. (Fernhill Heath, Worcester) | 06-10-2021 |
| Verified Buyer |
|
| "Glad I could purchase everything in one place and at a good price. Easy to order and arrived in time as it was a birthday present. Slight hick up with order initially which was sorted out very quickly and very efficiently. Do recommend purchasing from here and will do so again in the future. Very pleased." | |
| Jannis Nixon (Blackpool) | 06-10-2021 |
| Verified Buyer |
|
| "Simple ordering, informative tracking" | |
| Adam Wicks (Horsham) | 05-10-2021 |
| Verified Buyer |
|
| "Fab service" | |
| Wanda Hickley (Leicestershire) | 05-10-2021 |
| Verified Buyer |
|
| "Fab, checked order progress for me and were generally a delight to buy from." | |
| Meghan Ellis (Glasgow) | 05-10-2021 |
| Verified Buyer |
|
| "Super fast shipping to my UK address and no post brexit customs fees." | |
| Ladislav J. (St Ives) | 04-10-2021 |
| Verified Buyer |
|
| "All good with SkatePro. Delivery very good. Packaging adequate. Communication excellent showing every step by the couriers as the products were being transported." | |
| Philip A Higgs (Shepshed) | 04-10-2021 |
| Verified Buyer |
|
| "great products, really good prices and fast delivery" | |
| renato campesi (High Wycombe) | 04-10-2021 |
| Verified Buyer |
|
| "Great product, easy to build and came quick." | |
| Victoria Drumm (Edinburgh) | 04-10-2021 |
| Verified Buyer |
|
| "Great delivery as always and happy with order :) Bars feels good and just like raiders bars." | |
| Thomas M. (Edinburgh) | 01-10-2021 |
| Verified Buyer |
|
| "Great service from Stephan, great product and reasonable delivery time. Everything arrived intact and when expected." | |
| Craig Lacey (Paisley) | 01-10-2021 |
| Verified Buyer |
|
| "Good price. Speedy despatch" | |
| B. Cooper (Swallowfield Ward) | 30-09-2021 |
| Verified Buyer |
|
| "good" | |
| joseph t. (London) | 29-09-2021 |
| Verified Buyer |
|
| "Great wheels came on time I love them I reccomend these to anyone" | |
| Jon wal (Hemsworth) | 29-09-2021 |
| Verified Buyer |
|
| "My experience with skatepro is nothing short of excellent, the staff are very helpful & pleasent to talk to." | |
| Bledi Topore (Maldon) | 29-09-2021 |
| Verified Buyer |
|
| "Amazing will continue to use your company" | |
| Aaron Douglas (Bournemouth) | 29-09-2021 |
| Verified Buyer |
|
| "Would recommend" | |
| Simon M. (Eastleigh) | 29-09-2021 |
| Verified Buyer |
|
| "Always get great service and good value for money." | |
| D. Alizadeh-Ghannad (Hastings) | 28-09-2021 |
| Verified Buyer |
|
| "Great wheels!" | |
| Gabriela Lesniewska (Telegraph Hill) | 28-09-2021 |
| Verified Buyer |
|
| "It was the right model but the wrong colour and as it was a birthday present didn't have time to return it. They were very sorry for mistake and would of changed item if there was time ,was given a store voucher. Thanks ty" | |
| Terence Young (Fareham) | 28-09-2021 |
Reply from SkatePro: Hi Terence, Thank you for taking the time to leave a review! I am sorry to hear, that the wrong item was shipped out. In this case, we would appreciate if you could send some photos including the good, so we can investigate the case and make sure it does not happen again. 😉 However, I believe you do not have the item anymore, as it was a birthday gift. Please, check your mail, I have sent you an update of how we can proceed further from here. Looking forward to hearing from you!😊 //Lina |
|
| Verified Buyer |
|
| "The replacement buckle I bought seems fine but it attaches using rivets and SkatePro weren't sure what tool was needed to close them. I'm still trying to work that out two weeks later as the local hardware store doesn't know either! It would be better if SkatePro knew what tools were needed to fit the products they are selling." | |
| Neil Pawson (Cambridge) | 28-09-2021 |
Reply from SkatePro: Hi Neil, Thank you so much for your time leaving a comment! I am so sorry to hear that you are still trying to fit the buckles to the skates. I can see that our colleague advised you about this as, when we talk about old skates, models are a bit hard to find replacements. We sent you an example of the tool needed to insert the buckles. Unfortunately, we don't have it at the moment on the website but, it wil be much easier for you to find it with the picture and name of the tool provided by us. Please don't hesitate to contact us if you have any other questions, we will be more than happy to help. /Cristina |
|
| Verified Buyer |
|
| "I knew what I wanted and recieved the wheels on time. Look amazing o the long board. Many 5hanks" | |
| Gary Enwood (Worthing) | 27-09-2021 |
| Verified Buyer |
|
| "Excellent- thanks." | |
| Louise Marshall (Rainham) | 27-09-2021 |
| Verified Buyer |
|
| "AWESOME THANKYOU!👍" | |
| Ian J Edwards (Southall) | 27-09-2021 |
| Verified Buyer |
|
| "Excellent shopping experience- thank you!" | |
| Sam Claydon (Perranporth) | 27-09-2021 |
| Verified Buyer |
|
| "Fantastic items I'm girl is over the moon,best place to buy your skate things from." | |
| Miss Sarah ross (Canterbury) | 27-09-2021 |
| Verified Buyer |
|
| "The products are perfect and I was struggling to find pads that would fit. The site is easy to use and product's are reasonably priced. My only gripe is that is should be made clearer that items come from denmark and this can impact shipping. I didn't have to wait too long but this did cause some confusion as I wasn't aware until after ordering." | |
| Maike M. (Halifax) | 27-09-2021 |
Reply from SkatePro: Hello Maike, Thank you for your review! I am sorry the fact that we are a danish based company was not made clear enough to you before purchasing. We want to be transparent with our customers and are taking care of duties and taxes for that matter. We hope to see you again on our site! Annabelle 😀 |
|
| Verified Buyer |
|
| "Good skates, my niece loves them, although she's having difficulty learning how to stop!" | |
| I. Marchetti (Brentford) | 27-09-2021 |
| Verified Buyer |
|
| "Great experience everything went smoothly and our grandson is very happy with his lovely new skate board" | |
| Jean Spiers (Kilkeel) | 22-09-2021 |
| Verified Buyer |
|
| "Poor quality product. Nothing like the images on the website. Very disappointing. Whatever price paid, skatepro should uphold a basic quality guarantee. Can no longer trust this brand" | |
| Helga Hill (Newtownards) | 22-09-2021 |
Reply from SkatePro: Hi Helge, Thanks for your time leaving a review! I can see you have been emailing with my colleague, and we have provided you with a free return label.😊 Regarding the pictures, they are taken in our studio using the real products that we are shipping out. Usually they reflect the products, as they are. Sorry, that we did not exceed your expectations. Once again, sorry for the inconvenience! If there is anything else, let me know.✌ //Lina |
|
| Verified Buyer |
|
| "Great quality skates." | |
| Susan A Fortune (Longniddry) | 22-09-2021 |
| Verified Buyer |
|
| "Great shoes, just what I was looking for, and quick delivery." | |
| C. Flanagan (Bridge of Allan) | 22-09-2021 |
| Verified Buyer |
|
| "A great product.. value and delivery was brilliant, highly recommend" | |
| DARREN OAKES (Knutsford, cheshire) | 21-09-2021 |
| Verified Buyer |
|
| "Great products, value and speed of delivery. Thank you" | |
| Kate Ball (Stroud) | 21-09-2021 |
| Verified Buyer |
|
| "Great item for good price!!😊 Delivery as expected. Many thanks!xx" | |
| Magdalena LEDER (Durrington) | 21-09-2021 |
| Verified Buyer |
|
| "great- delivered to UK faster than expected & there were no Brexit related complications" | |
| Ashley Nicholls (Bristol) | 21-09-2021 |
| Verified Buyer |
|
| "Really happy with service received. My order arrived within the stated time. Packaged really well. All products are great. Thank you" | |
| Karen R. (Stanley) | 21-09-2021 |
| Verified Buyer |
|
| "👍👍👍" | |
| Stephen Hughes (Shrewsbury) | 21-09-2021 |
| Verified Buyer |
|
| "Great" | |
| James Balchin (Clydebank) | 21-09-2021 |
| Verified Buyer |
|
| "Received wrong item" | |
| Ryan graham (Hamilton) | 21-09-2021 |
Reply from SkatePro: Hey Ryan, Thank you for your review! I am very sorry to see that we have sent you the wrong item. I will make sure to contact you right away so that we can see what happened and ship you the right one ASAP. Thank you for your patience 😊 |
|
| Verified Buyer |
|
| "Great service and items arrived as expected. Thank you!" | |
| Alexandros A. (Bristol) | 21-09-2021 |
| Verified Buyer |
|
| "Great service and products. Thank you" | |
| T. Witham (Newark) | 21-09-2021 |
| Verified Buyer |
|
| "Good" | |
| Dragos P. (Birmingham) | 21-09-2021 |
| Verified Buyer |
|
| "Quick delivery & package very good." | |
| Alex B. (Wolverhampton) | 20-09-2021 |
| Verified Buyer |
|
| "Sent totally wrong school the colour i spoke to someone on the phone they said i had to send photos to change the scooter then had to mess on sending emails after emails to there for having to get rid the scooter as wasn't useful to my daughter" | |
| Gareth Foster (Newsham) | 20-09-2021 |
Reply from SkatePro: Hey Gareth, Thank you for your review. We are very sorry for this mistake which should not have happened. As per my colleague's last email, we would be happy to exchange the scooter and have sent you a free return label to solve the issue. I am sorry you were not happy with that option. If you change your mind, we can still proceed to the exchange. We can also offer you some credit onto your account if you want to place another order with us. Thank you for your time 😊 |
|
| Verified Buyer |
|
| "Prompt delivery as stated, great product, very happy 8 year old" | |
| Richard B. (Holmfirth) | 20-09-2021 |
| Verified Buyer |
|
| "Goods arrived quickly and exactly as advertised" | |
| Anthony Morris (Barnstaple) | 20-09-2021 |
| Verified Buyer |
|
| "Great service highly recommended??" | |
| Steven Wild (Hockley) | 20-09-2021 |
| Verified Buyer |
|
| "Would recommend ordering skateboard supplies from here very reliable and quick delivery" | |
| Shane Ayres (Leamington Spa) | 20-09-2021 |
| Verified Buyer |
|
| "Very surprised how fast and hassle-free the service is from mainland Europe. A lot quicker, easier and cheaper than much of the UK competition. Also, much better range. I bought a Santa Cruz reissue deck on Skatepro recently for a lot less than the inflated prices of UK sellers (who annoyingly seem to sell them way over list price)." | |
| T. Glover (Hastings) | 20-09-2021 |
| Verified Buyer |
|
| "Product description was clear. Payment and postage was easy and smooth" | |
| Richard Higham (Bolton) | 18-09-2021 |
| Verified Buyer |
|
| "Brilliant. Great selection, easy to build your own skateboard and arrived quickly." | |
| A. Cairns (Exeter) | 17-09-2021 |
| Verified Buyer |
|
| "I ordered 8 ufs frame bolts, took a while to arrive ( probably due to covid which is understandable ) but then i only received 6, so my wife couldn't use her new frames... *update* - can't fault the customer service, someone will always reply, they actually care about their customers" | |
| Philip Morton (Birmingham) | 17-09-2021 |
Reply from SkatePro: Hi Philip, I am truly sorry, your order arrived incomplete. Further, I can see, you were already in touch with my colleagues from Customer Service. I have updated the case and sent you another email about the free replacement, we are going to ship! Please check your inbox :) //Pierre |
|
| Verified Buyer |
|
| "I kid you not for professional skateboarding do not buy" | |
| Rowan Channer (South Petherton) | 17-09-2021 |
Reply from SkatePro: Hi Rowan, Thank you for taking your time to leave a review! Sorry to hear about your experience with the trucks. 😕 However, I can see that the trucks you ordered, were one of the cheapest ones. Meaning that they are not made for professional skating and crazy tricks! In this case, I would recommend you to buy truck from brand “Independent”, as they are better quality and will last longer. Take into account, that price goes hand in hand with the durability.😊 If there is anything else, you are more than welcome to reach out to us!✌ //Lina |
|
| Verified Buyer |
|
| "Excellent customer service" | |
| Callum J. (Mansfield) | 16-09-2021 |
| Verified Buyer |
|
| "Fast delivery in Leeds, UK. Well done!" | |
| Nicolas M. (London) | 16-09-2021 |
| Verified Buyer |
|
| "Easy to assemble. My son loves it" | |
| Maria Kerr (Pitstone) | 16-09-2021 |
| Verified Buyer |
|
| "The best customer service ever. Fully recommend" | |
| Matz H. (Howle Hill) | 16-09-2021 |
| Verified Buyer |
|
| "Absolutely amazing!!I definitely would buy from you guys again!Thanks for the quick responses and great customer service!" | |
| Iwan Priestland (Cardiff) | 15-09-2021 |
| Verified Buyer |
|
| "No complaints at all,low cost but quality item with good delivery time. Would definitely use Skatepro again and highly recommend them." | |
| Howard Winstanley (Greater Manchester) | 15-09-2021 |
| Verified Buyer |
|
| "Effective service. Shipping took 7 days rather than the 3 advertised." | |
| James N. (London) | 15-09-2021 |
| Verified Buyer |
|
| "Perfect. My son is very happy" | |
| Jack O'Connor (Bridgend) | 15-09-2021 |
| Verified Buyer |
|
| "Took a while to arrive but everything else was fine. Would buy from SkatePro again." | |
| Ashleigh m. (Glasgow) | 14-09-2021 |
| Verified Buyer |
|
| "Took a while to arrive, but they were good quality wheels. Would buy from skate pro again" | |
| Stephen H. (London) | 14-09-2021 |
| Verified Buyer |
|
| "Cannot fault at all. I was a little nervous dealing with an overseas co, but couldn't be happier. Thank you." | |
| Wendy Drysdale (Lincoln) | 14-09-2021 |
| Verified Buyer |
|
| "Great product, great service" | |
| Alexis Kantt (Stanley) | 14-09-2021 |
| Verified Buyer |
|
| "My son was well happy lovley scooter" | |
| Mr Carl g colk (Spixworth) | 13-09-2021 |
| Verified Buyer |
|
| "I recommend a great product delivered on time" | |
| Anna Derbin (Wakefield) | 13-09-2021 |
| Verified Buyer |
|
| "There work amazing I am a braked bmx rider and I really do suggest them as there work brilliantly" | |
| Richard fuller (Portsmouth) | 13-09-2021 |
| Verified Buyer |
|
| "Great product at a good price. Well packed item which will be useful for air travel later. I need to take this abroad. Thanks Skate Pro!" | |
| Paula Newman (Gloucester) | 13-09-2021 |
| Verified Buyer |
|
| "I had have a great experience buying with SkatePro. Everything came well packed and sorted, buying from UK with hustle free." | |
| Eduardo Nunes Da Silva (Weddington Ward) | 13-09-2021 |
| Verified Buyer |
|
| "Amazing product fits perfectly on your 6 year old will be buying again" | |
| Mark chapman (Eastbourne) | 13-09-2021 |
| Verified Buyer |
|
| "Really good quality for the money !" | |
| Mary olds (Porkellis helston) | 13-09-2021 |
| Verified Buyer |
|
| "Nice !" | |
| Simon F. (Belfast) | 13-09-2021 |
| Verified Buyer |
|
| "sent for knee and elbow protection for my grandson everything about the transaction was great the ordering the delivery was all made very easy" | |
| MR T. (elvington) | 13-09-2021 |
| Verified Buyer |
|
| "Good communication. Good quality" | |
| Tammy Wiley (Pickering) | 13-09-2021 |
| Verified Buyer |
|
| "The product was so good" | |
| Jason Davies (Medstead) | 13-09-2021 |
| Verified Buyer |
|
| "Wheels as advertised, delivered on time, what more can you ask?" | |
| Sabine Buchholz (Cambridge) | 10-09-2021 |
| Verified Buyer |
|
| "As always I was completely satisfied with the products I bought from SkatePro. They always look for quality products and offer them at reasonable prices. Service you can really rely on." | |
| Adrian P. (Glasgow) | 10-09-2021 |
| Verified Buyer |
|
| "Son really pleased. High quality. Great service." | |
| Anne Dreyer (Horsham) | 09-09-2021 |
| Verified Buyer |
|
| "Great helmet, so comfy for my son. Has not complained at all about putting it on, had with previous one. I like the way this helmet covers the back of his head well." | |
| Sarah Bateman (London) | 09-09-2021 |
| Verified Buyer |
|
| "Good shop took about week to arrive to the UK though..." | |
| Martin Suba (Banstead) | 09-09-2021 |
| Verified Buyer |
|
| "Quick delivery, great products, good prices. Just pay attention to return policy - full postage return ONLY when you return the whole order. Unfortunatelly did not notice that, started using the helmet and skateboard while planning to return the skates ( wrong size). Now I won't have the postage returned. Gutted." | |
| Ewelina Adeleke (Kintore) | 09-09-2021 |
Reply from SkatePro: Hi Ewelina, Thank you for your feedback!😊 Not 100% sure what are you referring to. I can see you have purchased the return label for the skates. As you need to buy it, we capture the amount for it. We return postage costs only if there has been an error in our side. For instance, sent you out a wrong product. Regarding the return, even if you have ordered four items together, but want to return only one of them, it is not a problem. We will issue you a refund for the item which you return to us. If there is anything else you would like to know, do not hesitate to contact us!😇 //Lina |
|
| Verified Buyer |
|
| "Great service, would buy again" | |
| Conor McCrory (BANGOR) | 09-09-2021 |
