Reviews of SkatePro
Verified Buyer | |
"Overall a great experience, price was very good, quality has been great and delivery was excellent" | |
Kieran Mcglynn (Swansea) | 04-01-2022 |
Verified Buyer | |
"great" | |
Raj Borkhataria (London) | 04-01-2022 |
Verified Buyer | |
"Excellent service just before Christmas. Thunder 149 trucks are excellent as were the 52mm OJ wheels. I have a great set up now with my new Almost 8.5 deck. Will use skate pro again buy with confidence. Thanks" | |
Chris Linder (Torquay, Devon) | 04-01-2022 |
Verified Buyer | |
"Good support, very helpful" | |
Dean lester (Newcastle under Lyme) | 04-01-2022 |
Verified Buyer | |
"Great place to get all my gear from with super fast delivery and amazing customer service! There was a slight mishap with my parcel (couriers fault not SkatePros) but it was all solved super speedily even though I got in touch with them over the holidays! One very happy customer who will be returning in the future!" | |
L. Banks (Ledbury, Herefordshire) | 02-01-2022 |
"Awesome, been ordering parts from here a while now, absolutely sick parts very high quality packaging, excellent delivery time. lovely all parts fit my bike perfectly, would recommend for every rider :)" | |
Kyron C. | 28-12-2021 |
Verified Buyer | |
"Perfect all in one tool and top customer service. Thank you." | |
Andrew S. (Cowes) | 07-12-2021 |
"i ordered a break and then realised i didn’t need one so i requested a refund and by the time i woke up the refund went in. so happy with their customer service" | |
Naomie Sharpe (Burton upon Trent) | 02-12-2021 |
Verified Buyer | |
"I bought an Element Hatched cruiser complete. It was delivered in good time to the UK and I had tracking info so I could see it was stuck for a short while in customs. Really pleased with the complete which was great value compared with other shops I looked at. Thanks Skate Pro!!" | |
C. Gray (Cheltenham) | 30-11-2021 |
"Shopping with this company is easy and I plan on getting my next pair of quad skates from here too! The inline skates I got were a let down but it's the manufacturers fault, so not much to say in that regard. The skates came fast and the ordering process was super simple." | |
Brad Lewis | 28-11-2021 |
Verified Buyer | |
"Ordered of this company couple years ago and was amazing ..delivery quick packaging was brilliant and service ..ordered of here 2 weeks ago and and totally wrong product arrived .. order aggressive roller blades and got a pair of classic roller skates !! Contacted them but no reply .. maybe it's a misshap or just bad service .. see if they contact me or reply in the next 4 days" | |
Dafydd Rhys thomas (Newport) | 18-11-2021 |
Reply from SkatePro: Hi there, Thank you for taking the time to write a review ✌ I am really sorry about this 😟 I can see that we are in communication with you regarding this. I am hoping this issue will be solved by the end of this week! /Vesta |
Verified Buyer | |
"All good! Cheers." | |
Mr T. R. (Peterborough) | 17-11-2021 |
Verified Buyer | |
"Smooth transaction and quick service. Parcel tracking available. Overall very happy with SkatePro." | |
Hector O. (Birmingham) | 17-11-2021 |
Verified Buyer | |
"Great service and prompt delivery" | |
Trunal Patel (Kings Langley) | 16-11-2021 |
Verified Buyer | |
"The order came quickly. The skates fitted right and perform well." | |
Matthew Brown (Brighton) | 16-11-2021 |
Verified Buyer | |
"Measured the foot, chose the right size, size ok (length) although fits terrible, plasters on both feet, after heat moulding made it even worse, after doing so, no refund available, when contacted them was advised to try different brand, or other liner starting at £70. Went for this as I wanted some good brand, turned out not so good. Stuck with a pair of skates that I can't keep on my feet more than 2 minutes, so uncomfortable. I was very excited about rolling, but seems like it won't happen." | |
C. Toth (Peterborough) | 16-11-2021 |
Reply from SkatePro: Hi Csaba, Thank you for your feedback! I am very sorry about your experience. When buying freeskates, it is important to get the perfect size, which we understand is very difficult to do online. We try to help and ease this process as much as possible, however, everyone's feet are different and skates can fit differently. It is very odd though that skates are still uncomfortable even after they have been heat molded... Unfortunately, once this is done, we cannot accept the skates back anymore as they have been customized. Our claims department advised to try out liners to see if this would improve the fit. I am truly, truly sorry about this... I hope this experience did not put you off from skating.. Let us know if you have any questions for us. /Vesta |
Verified Buyer | |
"great stuff. best prices." | |
Stephen Harding (Watford) | 16-11-2021 |
Verified Buyer | |
"Great service ! Ordered a scooter, Vans clothing and bmx accessories .. so happy with everything. Arrived in Ireland within a few days. My son will be blown away with how quality everything is." | |
Erika B. (Dublin) | 16-11-2021 |
Verified Buyer | |
"It tuck over 2weeks to get here and when it did it was missing parts and the cable was cut wouldn't be getting anything from here again" | |
Ben ayden butler (Mansfield) | 16-11-2021 |
Reply from SkatePro: Hi there, Thank you for your feedback. I can see that the estimated delivery for your order was Monday 8 Nov - Wednesday 10 Nov and the parcel was actually delivered on the 11th November. I apologize about the delay. As for the missing parts and the cut cable, we would like to see some pictures of the condition of the item, so we could fix this issue. I have emailed to you regarding this, please check your inbox as well as spam folder. I hope we can solve this problem as soon as possible! I am sorry about your experience 😟 /Vesta |
Verified Buyer | |
"Ordered 2x scooters ready for Christmas, products seem great and really pleased with the quality. Great service." | |
Paul Fenton (Bristol) | 15-11-2021 |
Verified Buyer | |
"Great stickers" | |
Robert fox (Fife) | 15-11-2021 |
Verified Buyer | |
"Ist time buy on this site and I was very very happy and well impressed.! Had an online chat with a female member of staff and I was concerned about the size I ended up going down a size to which It was the correct choice.! Amazing site so easy to use. I would definitely recommend to friends ." | |
Jonathan Bowler (Derbyshire) | 15-11-2021 |
Verified Buyer | |
"Fantastic company bought a scooter this time and a bmx previously. Excellent service both times. Noisdues at all and I'm based in the uk" | |
CHRIS M. (Penicuik) | 15-11-2021 |
Verified Buyer | |
"Great skateboard and really helpful customer service" | |
Olly T. (Kingston upon Thames) | 15-11-2021 |
Verified Buyer | |
"No probs at all - Good bike at a good price. Delivered quickly, well packed and easy to assemble. Cheers 🤘" | |
Dean Woodruff (Barnsley) | 15-11-2021 |
Verified Buyer | |
"Had the ski bindings I wanted in stock at a great price. Arrived reasonably quickly, in good condition. I would shop here again." | |
Pauline J. (Dalkeith) | 15-11-2021 |
Verified Buyer | |
"Really nice skate shoes, I love them✌🏻" | |
Conner Haskell (Winchester) | 15-11-2021 |
Verified Buyer | |
"They seem good. Only problem is that the RH writ protector is very tight indeed and hard to get on and off. The LH one is fine. And, yes I DID measure my hand size correctly." | |
Robert Hayter (Eastleigh) | 15-11-2021 |
Reply from SkatePro: Hi there Robert, I am sorry to hear that one of the protector is too tight for you. Please, reach our customer service team about this issue with some pictures. We would love to have a look at this and, find a solution for you. At SkatePro we have a 365 return policy so no worries at all, maybe another size will fit you better. Looking forward to hearing back from you! /Crisitna |
Verified Buyer | |
"Very quick delivery and good quality thank u" | |
leann dunn (HARLOW) | 15-11-2021 |
Verified Buyer | |
"Thank you" | |
Zaneta Lubecka (Barnhill) | 15-11-2021 |
Verified Buyer | |
"Very quick delivery." | |
Angela Hopkinson (Sheffield) | 15-11-2021 |
Verified Buyer | |
"Love it" | |
Claudia S. (London) | 13-11-2021 |
Verified Buyer | |
"Arrived look great and well packed and great delivery information whilst on route in progress. Will use again for sure. Looking forward to trying out the skis in Tignes December whoop whoop" | |
Jim Keiller (Loans) | 12-11-2021 |
Verified Buyer | |
"Great trainers just as described" | |
Leean steinbach (Fraserburgh) | 12-11-2021 |
Verified Buyer | |
"Great service. The order arrived quickly considering it was an international delivery. The items were well packaged and exactly as described in the advert. Very easy company to deal with." | |
MR R N WHITE (Witney) | 12-11-2021 |
Verified Buyer | |
"Good prices and good service. Delivery isn't next day because it's not UK based, so that's understandable, but i'm happy to wait due to the good prices. Customer service reply the same day each time i've emailed them so very good!" | |
Nick C. (Gloucestershire) | 11-11-2021 |
Verified Buyer | |
"Products didn't arrive on time" | |
a. edwards (Eastbourne) | 11-11-2021 |
Reply from SkatePro: Hi Adam, Thank you for your feedback! I can see that your parcel arrived 4 days late..😟 I am sorry about this. I believe your parcel was stuck at customs. Very sorry about this.I hope it did not cause a huge inconvenience Please let us know if you have any questions for us. Have a nice day! /Vesta |
Verified Buyer | |
"Great skates at a good competitive price.." | |
Chantel Marshall (Monkleigh) | 10-11-2021 |
Verified Buyer | |
"Very pleased that the tyres were despatched more quickly than originally stated." | |
SUSAN PRIOR (Much Hadham Ward) | 10-11-2021 |
Verified Buyer | |
"My sprocket arrived on time ,all the way from Denmark to the uk. It's a great product and the team at skatepro answered my questions quickly." | |
Jamie S. (Bexhill on Sea) | 09-11-2021 |
Verified Buyer | |
"I was worried that it will take a bit of time but in the end it all worked out well. The customer service team was really accessible." | |
Aime Pandi Bapaga (Watford) | 09-11-2021 |
Verified Buyer | |
"Very pleased with product arrived safe and sound. Good interaction with company good follow up would recommend skatepro as an online site" | |
Frances Thackeray (Dunfermline) | 09-11-2021 |
Verified Buyer | |
"So far everything I have ordered have gone without a hitch!" | |
M. Simpson (Liff) | 08-11-2021 |
Verified Buyer | |
"Great product and service." | |
Bradley Blake (Gloucester) | 08-11-2021 |
Verified Buyer | |
"Arrived on time. Perfect fit. Great service." | |
Grace Buckley (Highbury West) | 08-11-2021 |
Verified Buyer | |
"Absolutly perfect service" | |
Darren Wilson (Lower Darwen) | 08-11-2021 |
Verified Buyer | |
"Products arrived on time, well packaged and look fab! Thanks" | |
Victoria Jane Barrett (Shefford) | 08-11-2021 |
Verified Buyer | |
"Delivery is quicker than some UK online shops. Cheaper as well. Kink seat absolutely fine Williams tyres on the other hand VERY POOR. 3 sessions in and the extremely thin side wall on the back blew out. Back to my animal glh." | |
Lloyd Gellatly (Chesterfield) | 07-11-2021 |
Reply from SkatePro: Hi there Lloyd, Thank you so much for your time leaving a comment 😀 I am glad to hear that you had a nice experience buying with us!! About the tyres, I am sorry to hear that, it is not normal that after 3 sessions they are that way. Please, reach out to our customer service team, and we will take a look into this. We would love to find a solution for this. /Cristina |
Verified Buyer | |
"Amazing value for money ,ordered for my girl an going to order some for myself" | |
Nicola Garner (St Helens) | 05-11-2021 |
Verified Buyer | |
"Even in Brexit stricken once Great Britain, my skis arrived on time with duty prepaid. I cannot fault the service I received, from ordering, through queries as to delivery and tracking every query was handled with friendly efficiency. Buy from SkatePro with confidence." | |
Philip Wassall (Hopwas) | 05-11-2021 |
Verified Buyer | |
"Great" | |
Boguslawa Szmulewska (Birmingham) | 04-11-2021 |
Verified Buyer | |
"Skateboard arrived in good time. No additional shipping fees/taxes. As far as the board itself (Element peanut earth wind fire and water) paint/artwork seems a bit thin, can't see it being durable. Hopefully wheels will loosen up a little too. Will definitely revisit if I need to update gear." | |
Andrew Collier (Rufforth) | 04-11-2021 |
Verified Buyer | |
"Made large order, was very happy with all purchases I made. All products feel premium. One product had an error but this was rectified to my satisfaction. Will definitely come back again" | |
Adam S. (Weymouth) | 03-11-2021 |
Verified Buyer | |
"Very happy with my skates!!" | |
Steve Maddock (Barnstaple) | 02-11-2021 |
Verified Buyer | |
"Very happy with the products and overall service" | |
John Mckee (Tranent) | 02-11-2021 |
Verified Buyer | |
"My son loves his new deck. Delivered when they were supposed to be." | |
Sarah Cook (Louth) | 02-11-2021 |
Verified Buyer | |
"Happy with these." | |
Richard Emmerson (Seghill) | 02-11-2021 |
Verified Buyer | |
"No Issues, and delivered in a few days, Great stuff" | |
Myles poole (Nailsea) | 02-11-2021 |
Verified Buyer | |
"Good shop" | |
Dan hopkinson (Leeds) | 02-11-2021 |
Verified Buyer | |
"What I ordered was fine .just waited longer for it to be delivered" | |
Vivienne Cargill (Glasgow) | 02-11-2021 |
Verified Buyer | |
"Skates look great. Sizing is not overly big so order next size up, which I did after reading reviews. Narrow foot so would be possibly tight on broad feet. Product box was damaged with a large hole but product itself in tact. I’m sure my daughter will love them. Delivery took 2 weeks" | |
Natalie Leeming-Johnstone (Ilkley) | 01-11-2021 |
Verified Buyer | |
"Very pleased with the purchases! Thanks" | |
Damien Bouyou (Cheddar) | 01-11-2021 |
Verified Buyer | |
"Great price. Delivery slightly longer than I thought but customer service assured me it was on it's way. It came a few days later. Happy customer." | |
Gillian E. (Clarkston) | 01-11-2021 |
Verified Buyer | |
"My grandson ordered these for his bike didn’t take to long to arrive and he was really pleased" | |
Heather belle (Flint) | 01-11-2021 |
Verified Buyer | |
"My son really liked it and is very happy with his present. I ordered in plenty of time so as not to be disappointed, it called supply chain management given the current climate😂👍" | |
John Summers (Chediston) | 28-10-2021 |
Verified Buyer | |
"Great customer service ! Ones my package arrived damaged with some little parts missing but thanks to my pictures Skatepro sorted the problem within few hours. I love their willingness to satisfy their customers. Plus their website is full of informations, the best I have ever seen. It's a pleasure to deal with Skatepro.." | |
Robert P. (Gloucester) | 28-10-2021 |
Verified Buyer | |
"My son was so happy so I assume it was good except for long waiting nothing wrong" | |
Veronika Smihulova (Bentley and Darlaston North Ward) | 28-10-2021 |
Verified Buyer | |
"Excellent prices but slow delivery as it comes from Denmark not from UK but if yiu don't mind waiting a few extra day its worth the prices" | |
Peter waller (NOTTINGHAM) | 27-10-2021 |
Verified Buyer | |
"Quick delivery of exactly what I ordered :)" | |
Mike Snow (Alperton) | 27-10-2021 |
Verified Buyer | |
"Came on time brilliant service" | |
Beverly sellers (Gilberdyke) | 27-10-2021 |
Verified Buyer | |
"Really quick shipping, around a week and love the board!" | |
Sarah Fellows (Wrexham) | 26-10-2021 |
Verified Buyer | |
"Awesome service took a little long to get hear though but all parts i ordered are top quality and great." | |
Kyle Taylor (Hawick) | 26-10-2021 |
Verified Buyer | |
"The Longway’s deck is in North Horizon’s box. It was really strange. SkatePro doesn't answer emails. nobody comes to solve the problem:(" | |
LI L. (Liverpool) | 26-10-2021 |
Reply from SkatePro: Hi there, Thanks for taking the time to write us a review. I'm very sorry to hear that you received the wrong product. I will get in contact via email so that we can sort this out quickly and make sure that you get the right deck as soon as possible. My apologies again for this mistake, we are looking forward to getting this sorted for you quickly. - Samantha |
Verified Buyer | |
"Excellent! Bought some knee pads and they were perfect. Parcel was well packaged and arrived on time. SkatePro kept me informed wth up to date parcel tracking info. Thank you!!" | |
Jennifer C. (Bebington , Wirral) | 26-10-2021 |
Verified Buyer | |
"Great service and great price. Skates arrived and my wife loves them - thank you" | |
Richard Wilson (Tyneside) | 26-10-2021 |
Verified Buyer | |
"Great service and a really good price, too! Despite Brexit the skates arrived within the time frame given - I’m impressed." | |
Alison Dorey (BUDE, Cornwall) | 26-10-2021 |
Verified Buyer | |
"The best shop!!! I love it everything is perfect" | |
Nelio Rodrigo Vasconcelos Ferreira (Bournemouth) | 25-10-2021 |
Verified Buyer | |
"At the first moment of the order I thought it would be delivered in a few days. But the order came from Denmark and my son had to wait a long time. It would be good to inform buyers about the long delivery period. Everything else is perfect and I have no other comments! Thank you!" | |
Pasha Tsenova (College Ward) | 25-10-2021 |
Reply from SkatePro: Hi Pasha, Thank you for your review! Usually delivery to the UK takes 2-6 business days. I can see that your parcel was expected to be delivered between Monday 18 Oct - Wednesday 20 Oct, and it got delivered on the 18th of October. So, everything seems to be on time!😊 I hope your son enjoys the items ✌ If there are any issues, please, don't hesitate to contact us. /Vesta |
Verified Buyer | |
"Prompt service" | |
Sabine Hargreaves (Horsham District) | 25-10-2021 |
Verified Buyer | |
"Excellent quality excellent service as usual!!!" | |
Fiona Cowan (Bangor) | 25-10-2021 |
Verified Buyer | |
"Great fast and efficient delivery." | |
Dave Ainley (Wigton) | 25-10-2021 |
Verified Buyer | |
"Excellent bike, my son loves it. The first time, I can see he is having fun ! Thanks 😊" | |
Joseph Kone-Renaud (Bracknell) | 25-10-2021 |
Verified Buyer | |
"Very pleased" | |
E. Bradshaw (Colchester) | 25-10-2021 |
Verified Buyer | |
"Ordered skates for my daughters birthday children's size,ordered a size up as she's a 1 ,fot great,well made skates 10/10" | |
Brenda nash (Rhyl ll) | 25-10-2021 |
Verified Buyer | |
"Yes, yes, son really really wanted it!!!" | |
Sally Louisa Martin (Bristol) | 25-10-2021 |
Verified Buyer | |
"Good parts , arrived on time." | |
martin l. (belfast) | 25-10-2021 |
Verified Buyer | |
"Skatepro have been great, the delivery has been fairly quick considering its from overseas, I got a fair amount of stickers with my orders which is always a win. Overall I'm happy with their service and have recommended skatepro to my friends" | |
Harrisson Smith (Witney) | 22-10-2021 |
Verified Buyer | |
"Great fully recommend" | |
Martin Bettany (Stoke-on-Trent) | 21-10-2021 |
Verified Buyer | |
"It only came couple hours late" | |
Jack Taylor Rodriguez (Abingdon) | 19-10-2021 |
Verified Buyer | |
"Great service" | |
Ben Higgins (Bristol) | 19-10-2021 |
Verified Buyer | |
"Great Job. Will be ordering again soon." | |
Stewart Frampton (Alton) | 19-10-2021 |
Verified Buyer | |
"Goods arrived as ordered and without damage." | |
Darren Audet (Redhill) | 19-10-2021 |
Verified Buyer | |
"Easy website to use and delivery was as stated" | |
Peter g. (Haddington) | 19-10-2021 |
Verified Buyer | |
"Very pleased with these pads, comfortable and fit under jeans well. Delivered quickly too." | |
Adam Edwards (Birkenhead) | 19-10-2021 |
Verified Buyer | |
"Very good" | |
Irmantas Vingelis (East Ham South) | 18-10-2021 |
Verified Buyer | |
"Super fast delivery. Fantastic price." | |
Jo Ashmore (Buxton) | 18-10-2021 |
Verified Buyer | |
"Product was much needed and arrived as promised. Thank you." | |
JONATHAN ANDREW CASALE (Farnham) | 18-10-2021 |
Verified Buyer | |
"Quick delievery. Great quality one very happy little boy i have now." | |
S. Wolford (Wakefield) | 18-10-2021 |
Verified Buyer | |
"Quick delivery. Great products." | |
Michelle K. (Fareham) | 18-10-2021 |
Verified Buyer | |
"Great service" | |
Simon C. (bath) | 18-10-2021 |