Reviews of SkatePro
Verified Buyer | |
"Wrong item sent but my boy decided to keep it. Good item thanks" | |
Becky Stock (Hinckley) | 31-10-2022 |
Reply from SkatePro: Hey, Thank you for your review! Sorry to hear, that you have received a wrong item. I just sent you an email to this. Please send us a picture of the item, that was actually received :), Thank you! /Sarah |
Verified Buyer | |
"Absolutely disgusted with the way I have been treated. Communication shocking, ordered a bike in September and still no bike - (unless I was willing to pay an extra Β£172 for import Tax)" | |
Carla Francis (Wolverhampton) | 31-10-2022 |
Reply from SkatePro: Hey, Thank you for your review! Sorry to hear about the issues with the carrier. As I can see, we were able to refund your order in October. We are in contact with the carrier to find out what happened and to prevent these incidents in the future. We apologize for the inconvenience! |
Verified Buyer | |
"Brilliant service ordered Monday and received it Friday. all the way from Denmark to the UK good safe packaging. Very happy with the product." | |
Neil Goode (Leicester) | 28-10-2022 |
Verified Buyer | |
"Brilliant,very happy" | |
ovidija kazlauskiene (Ilford) | 28-10-2022 |
Verified Buyer | |
"Everything seems OK not tried it yet as is a Christmas present for the grandson but looks OK." | |
Jim wheeler (Plymouth) | 24-10-2022 |
Verified Buyer | |
"I'm very pleased with this company. My orders were delivered quickly and were always packaged safely. Good communication with courier service. I would definitely recommend Skate pro to other buyers/consumers." | |
Lee Hopkins (BLACKPOOL) | 22-10-2022 |
Verified Buyer | |
"Great price and service my Son is happy with the purchases." | |
Paul Hancock (Pencoed) | 20-10-2022 |
Verified Buyer | |
"Great price great service and fast delivery my sons happy with his skates thanks Guys." | |
Anthony Seddon (manchester) | 19-10-2022 |
Verified Buyer | |
"Speedy delivery. Really happy. The pads are amazing." | |
James Davies (Plymouth) | 19-10-2022 |
Verified Buyer | |
"Great service Guys thanks for keeping me updated" | |
Paul A. (Hinton Martell) | 19-10-2022 |
"bon" | |
F. Dern | 19-10-2022 |
Verified Buyer | |
"Good wheels, fast delivery, thanks" | |
Paul M. (LONDONDERRY) | 19-10-2022 |
Verified Buyer | |
"Fantastic service" | |
J. parkes (Studley) | 18-10-2022 |
"gute" | |
Erik H. | 18-10-2022 |
Verified Buyer | |
"Awesome shop" | |
D. HARRIS (ASHTON-UNDER-LYNE) | 18-10-2022 |
Verified Buyer | |
"Thanks very good service ππ" | |
Marcin Pospiech (SOUTHAMPTON) | 18-10-2022 |
Verified Buyer | |
"This is the second time Iβve ordered skates from SkatePro. The quality is always superb. I absolutely recommend." | |
S. Edwards (Tullibody) | 18-10-2022 |
Verified Buyer | |
"Very good service, but delivery service not the best it arrived 6 days late missed the birthday" | |
Terence Rooney (Gloucestershire) | 18-10-2022 |
Verified Buyer | |
"Fantastic service and quick delivery. Two Grandsons very happy!" | |
Pam Wright (Snodland) | 18-10-2022 |
Verified Buyer | |
"Great product and fast service! Really happy" | |
Isabel Z. M. (London) | 18-10-2022 |
Verified Buyer | |
"Great product at a great price, speedy delivery too!" | |
Jason Cranidge (Coddington, Newark) | 17-10-2022 |
Verified Buyer | |
"Great service and item was exactly as described." | |
Mr Nigel Seal (Waterlooville) | 17-10-2022 |
Verified Buyer | |
"Missing front axel for scooter in box, no consideration from customer services. Ended up ordering the part from another company as my son was desperate to you his birthday present !" | |
K. Boardman (Thame oxon) | 17-10-2022 |
Reply from SkatePro: Hi Kristy, Thank you for taking your time to write a review. I can only find an order for an axle in your order history, and no other communication with our customer service. Could it be that this review was meant for the other company? Either way we'd be more than happy to help! |
Verified Buyer | |
"I had asked the company what they recommended, they recommended 3 skates and i chose one recently , its better than my freinds one which i had tried , thanks." | |
Shazia A. (Stourbridge) | 17-10-2022 |
Verified Buyer | |
"Ordered during the postal strike, didn't encounter a warning that Royal Mail was being used and might affect delivery. Website masquerading as business in the UK with .uk webpage but items actually coming from abroad, affecting delivery time. Wouldn't have ordered if I'd know this as sending back would've been costly and a nightmare - these were a gift. Arrived late for my daughter's bday. Skate pro customer service were ok, but the tracking and delivery info I was sent was all incorrect kept indicating they would be delivered on time and when they didn't show up Skate Pro said the tracking info was nonsense and there's no way they'd arrive on time. Pretty disappointed." | |
Caroline Wilkie (Epsom) | 13-10-2022 |
Reply from SkatePro: Hey, Thank you for your review! We are very sorry that your parcel was affected by the UK strikes. I promise you, that our UK domain is not intended to confuse the customer. The delay came due to the strikes as mentioned before, not due to the fact that we are located in Denmark. You can always check our delivery times on the bottom of this site. In this case it exceeded to an all in all 6 business days delivery time ;) We apologize for the inconvenience! /Sarah |
Verified Buyer | |
"Happy with products. They all good. Goods arrived five days later after planning date. Rubbish delivery company. Because of that just 3 stars. Otherwise ok." | |
Dawid G. (London) | 11-10-2022 |
Reply from SkatePro: Hey, Thank you for the review! Sorry to hear about your delay, but I am glad that you are happy with our products :) /Sarah |
Verified Buyer | |
"Really pleased" | |
Andrew Hopps (Northallerton) | 11-10-2022 |
Verified Buyer | |
"Turned up on time, exactly what was ordered, even came with a free sticker - which of course pleased the 8-year-old" | |
Mark B. (Belfast) | 04-10-2022 |
Verified Buyer | |
"Skate pro are good with letting you know the stages of your delivery and add a free sticker regarding your order :)" | |
Matthew Lewis-skells (Norwich) | 03-10-2022 |
Verified Buyer | |
"Fantastic products and service" | |
Callum M. (London) | 01-10-2022 |
Verified Buyer | |
"Great products with first class tracking only let down by EVRI in the UK losing the parcel and then having to be chased up to get them to deliver Great price, son loves the new tyres" | |
John W. (Southend-on-Sea) | 29-09-2022 |
Verified Buyer | |
"Fantastic service, speedy and punctual delivery. Definitely recommend Skatepro!" | |
Mr H. (Wilmington) | 28-09-2022 |
Verified Buyer | |
"Good quality product and service. Thanks" | |
Haider W. (Nuneaton) | 28-09-2022 |
Verified Buyer | |
"Perfect for my sons gt lil performer, standard seat has a slant and cannot be adjusted, this seat can so now the bike is a lot more comfortable for him." | |
Harry Rutkowski (Southampton) | 27-09-2022 |
Verified Buyer | |
"Seller is NOT interested what is going on with clients purchases just after received money! Poor communication, delivery late over two weeks! SkatePro you are not professional. Never again!" | |
Marcin K. (London) | 27-09-2022 |
Reply from SkatePro: Hey, Thank you for your review! I can see that we have contacted you an hour after your order to clarify some information with your comment request, but have never received an answer. We apologize for the delay and inconvenience. /Sarah |
Verified Buyer | |
"Great product, great service. Thanks folks, youβve made a little man very happy!" | |
Thomas McCaffrey (Newtownbutler) | 26-09-2022 |
Verified Buyer | |
"I've returned to shop at SkatePro a handful of times, the service has always been phenomenal! Product availability, delivery, customer service is always outstanding. Market leaders in my eyes for all things skate related. Even with the international shipping, these guys get things out quicker than and other online retailer I've used in the past. Will definitely be back for more skates soon!" | |
Anthony Walker (BLANDFORD FORUM) | 26-09-2022 |
Verified Buyer | |
"Bought for granddaughter's birthday. She loves them. Arrived in time." | |
nina shires (Portsmouth) | 25-09-2022 |
Verified Buyer | |
"From my first experience I can happily say i would order again. Great speed and packaging. No faults with my order. Thanks again." | |
Bethany Hosken (Glossop) | 23-09-2022 |
Verified Buyer | |
"All arrived nicely wrapped and packaged with no damage and exactly what I ordered" | |
Jake Haughey (London) | 22-09-2022 |
Verified Buyer | |
"Really good quality best deck Iβve had so far concave is perfect" | |
sonny bratty (Yelverton) | 22-09-2022 |
Verified Buyer | |
"Great kit and comms!!" | |
sandy cavaghan (Edinburgh) | 20-09-2022 |
Verified Buyer | |
"Definitely we will do another orders,great service,great products. Thanks" | |
Mindaugas Banelis (Peterborough) | 19-09-2022 |
Verified Buyer | |
"had to order some spare bolts for my daughters skates, Floris and the team were amazing. Fantastic help, great accurate knowledge, if you want anything to do with skates, these guys are the best. Thank you very much everyone at SkatePro, you're doing a great job and you should all be very proud of your work" | |
mike warnes (Northampton) | 15-09-2022 |
Verified Buyer | |
"did not get my return slip to reture my product !" | |
DAVID MCVEY (Paisley) | 14-09-2022 |
Reply from SkatePro: Hi David, The label and instructions were sent to you on the 1st of September. Perhaps this ended up in your spam folder? I've just resent the email. |
Verified Buyer | |
"quick and effective delivery. the skates fit so perfectly." | |
I. Palmer (London) | 13-09-2022 |
Verified Buyer | |
"Great, products arrived on time." | |
Sarah appleby (Hassocks) | 13-09-2022 |
Verified Buyer | |
"Amazing! Love my skates" | |
Rachel Jack (Littlehampton) | 12-09-2022 |
Verified Buyer | |
"Great pedals, arrived real quick. No problems." | |
A. Thomas (London) | 06-09-2022 |
Verified Buyer | |
"I am a beginner and tried skating with rental skates, had to hold on to the boards all the time. I tried these for the first time and I could go off the boards and suddenly could actually skate! Love these skates!" | |
Helena P. (London) | 05-09-2022 |
Verified Buyer | |
"Super competitive prices. Good range of products. Best web skate store. UK people be aware that goods are shipped from EU. If you need your kit asap use paid shipping. More classic reissue decks please. Oh and more Powell-Peralta range π€π»" | |
Ben N. (London) | 04-09-2022 |
Verified Buyer | |
"Goods received OK, no problems." | |
Graham Marsden (Portsmouth) | 02-09-2022 |
Verified Buyer | |
"Very happy with my new BMX it arrived in good time with no extra costs to the UK. Item was packed well and in good condition Donβt hesitate to order from this company." | |
Mark Coppin (Watford) | 02-09-2022 |
Verified Buyer | |
"Great product price and service from SkatePro. Kept advised all along the delivery process. Thank you very much." | |
Paul James Hicks (Bideford) | 01-09-2022 |
Verified Buyer | |
"Good comms and prompt delivery. Thank you very much." | |
Martin H. (Altrincham Ward) | 31-08-2022 |
Verified Buyer | |
"Everything is great as always thanks again Skatepro" | |
mr zakaria elbourn (Grays Essex) | 29-08-2022 |
Verified Buyer | |
"Use this stem for nanrobot 4d+2.0 e scooter upgrade from dodgy handlebars and stem used Harley handle bar, this stem and adapters shims for upgrade mod looks amazing very happy indeed I made a qualified decision with the detailed description in sale ad. creates a well made, uniform appearance adding to a overall higher graded, e scooter than it already is." | |
Shahnice minto (Mitcham Surrey uk) | 25-08-2022 |
Verified Buyer | |
"Great quality products and good prices!! The only thing I think you can improve is the shipping as it takes quite long." | |
Michael Claude Assuncao Ribeiro (Wisbech) | 23-08-2022 |
Verified Buyer | |
"A perfect fit, as described" | |
Mary Agbro (Hove) | 23-08-2022 |
Verified Buyer | |
"Skate pro did not check product before shipping and the result was I received a damaged skim board. The outside box was perfect and no broken parts were in the box so I no it was damaged before being sent. After a few emails they offered me 50% off or a new board. I was pleased with this resolution . Hopefully they have learnt to check their stock before sending it out." | |
simon newell (Yateley) | 22-08-2022 |
Reply from SkatePro: Hi Simon, We appreciate your patience, and your understanding towards the situation. We apologize once again for the inconvenience and hope you will enjoy your skimboard π Here at SkatePro we strive to offer the best experience for our customers. Have a great day! |
Verified Buyer | |
"Brill deck. Very wide very nice" | |
Kade Astle (Burton upon Trent) | 22-08-2022 |
Verified Buyer | |
"Great service, items received quickly and well packaged, overall a very good experience, thank you." | |
Aaron L. (Sleaford) | 22-08-2022 |
Verified Buyer | |
"Item arrived damaged, offered a voucher or 80p compensation. Definitely won't be doing business again." | |
Jack Leggett (Torpoint) | 22-08-2022 |
Reply from SkatePro: Hi Jack, Thank you for your review. β We apologize for this inconvenience. There are many factors that can lead to a damaged item and even though SkatePro strives for perfection, mistakes happen. Some of the reasons include production errors, transportation issues, and mishandling during the custom clearance process. We try our best to come with the most convenient and effective solution for our customers when it comes to product replacement and saving time. We hope to hear from you in the future, but until then, we wish you a great day ahead. In case you need any help for future purchases, we are at your disposition π |
Verified Buyer | |
"Great company to order with. Competitive prices, great customer service and correspondence all the way through. Will definitely use skate pro again as I have confidence in them and what they do." | |
Sean C. (Durrington) | 22-08-2022 |
Verified Buyer | |
"Delivery was good, and the set looks nice. However there are 2 different sized washers and nuts. Meaning you can only change the front or rear nuts, but not both. Its a shame really, because a set that fits both front and back would make the bike stand out." | |
patrick e dundon (Nottingham) | 18-08-2022 |
Reply from SkatePro: Hi Patrick, Thank you for the review. The available sizes/pieces on this set are stated in the product specification :D This set is standard and fits most setups. Always have that in mind while purchasing π If you need extra help, you can always contact us :D |
Verified Buyer | |
"Parts exactly what was stated..did the job great" | |
David J. (Bristol) | 16-08-2022 |
Verified Buyer | |
"Great!!!" | |
igor Kadelchuk (Manchester) | 12-08-2022 |
Verified Buyer | |
"Gloves are solid and comfortable to wear" | |
Antonella Marchetto (Brighton) | 11-08-2022 |
Verified Buyer | |
"Great stuff" | |
Rob kelly (Stockport) | 09-08-2022 |
Verified Buyer | |
"Amazing absolutely loved my skates. Best midlife crisis choice ever! They are comfy and look fab." | |
aimee mollett (Rowde) | 09-08-2022 |
Verified Buyer | |
"Excellent customer service advice . Very impressive Thank You" | |
Alistair Ramsay (Mountsorrel) | 08-08-2022 |
Verified Buyer | |
"Very informative, quick shipping" | |
Mark Toth (London) | 08-08-2022 |
Verified Buyer | |
"Really really disappointed with the skates I bought and the price at which they sold. Left a negative review of the product..that said the skates arrived roughly within timeframe they quoted and they charged me correctly, and their customer server was quick to respond. Do some outside research on the products and prices before ordering I guess." | |
Thomas C. (Edinburgh) | 07-08-2022 |
Reply from SkatePro: Hi Thomas, We are sorry for your experience. If you are talking about the Roces Thread Salt-n-Pepa model, this order arrived in time, therefore there was no need for price deduction.π If it was a case of a very delayed arrival, we would have found a suitable solution. We also agree with you in terms of researching the prices, reviews and the models before the purchase. People have different experiences depending on their own preferences. We suggest, for a better choice, to try on different pair of skates at a local store where it is easier for you to have a look and a feel of them. Have a nice day! |
Verified Buyer | |
"I bought a bmx frame from here with a recommended headset to go with it. When it came it was the wrong one completely." | |
F. barlow (Stoke-on-trent) | 06-08-2022 |
Reply from SkatePro: Hi Frederick, Upon a review, I can see that indeed, someone made a mistake and recommended you the wrong headset. We are very sorry for this mistake. I will come back to you with an e-mail regarding this issue. Thanks you for notifying us.π Talk to you soon π |
Verified Buyer | |
"Reasonable prices, great service, standard delivery took about a week. Will use again." | |
Duncan Clegg (Ulverston) | 04-08-2022 |
Verified Buyer | |
"Reasonable prices, good service, standard delivery took just over a week from EU. Tracking service of nominated courier provided good visability" | |
Graham Mackenzie (Dunchurch) | 02-08-2022 |
Verified Buyer | |
"Great prices and products arrived on time" | |
Lewis Turner (Swaffham) | 01-08-2022 |
Verified Buyer | |
"Quick delivery, great product, good prices, would use again" | |
Steph Bacon (Pontyates) | 28-07-2022 |
Verified Buyer | |
"Brilliant prices and service" | |
Martin Tobin (LIVERPOOL) | 28-07-2022 |
Verified Buyer | |
"Turned up as advertised and when they said it would. Now to pull my finger out and fit it" | |
David B. (PLYMOUTH) | 25-07-2022 |
Verified Buyer | |
"Superb service .. thanks guys , great product . Thank you" | |
David Allison (Gawsworth) | 25-07-2022 |
Verified Buyer | |
"Used condition goods arrived. Very poor." | |
christopher John okell (Letchworth Garden City) | 25-07-2022 |
Reply from SkatePro: Hi Chrispher, As far as we can see in our system. The reason the product came used is because of the damage during the transportation, a thing which sadly is beyond our control. Errors like these happen and that is why, my colleagues from Returns Department refunded youπ We are sorry you had this experience with the product and we hope that you will have a better experience in the futureπ Have a good day! |
Verified Buyer | |
"Extremely efficient service - sent my poles immediately and warned me of every stage. And, even coming from the EU, I received the poles at the time they predicted." | |
S. Tysoe (Fortuneswell) | 22-07-2022 |
Verified Buyer | |
"Amazing item i like alot" | |
Matheaus Flores (London) | 21-07-2022 |
Verified Buyer | |
"Great" | |
ROGER FIGGURES (LYMINGTON) | 19-07-2022 |
Verified Buyer | |
"Great customer service - resolved a faulty product easily. Thank you very much." | |
Iain B. (Bognor Regis) | 18-07-2022 |
Verified Buyer | |
"Great products great service" | |
Michelle Chalkley (Letchworth Garden City) | 14-07-2022 |
Verified Buyer | |
"Good product, good communication. Happy I found you. Thank you." | |
Michael Richards (Duloe, liskeard) | 13-07-2022 |
Verified Buyer | |
"These are an amazing company they help you so much couldn't of asked for anything more thank you so much" | |
Rebecca Jones (Liverpool) | 12-07-2022 |
Verified Buyer | |
"Prompt delivery and well packaged product" | |
Richard Willis (Edinburgh) | 11-07-2022 |
Verified Buyer | |
"Great products great prices happy son." | |
Mr Jason K. Glenn (Stoke-on-Trent) | 11-07-2022 |
Verified Buyer | |
"Always happy with skate hut" | |
Terry Bray (Farnborough) | 11-07-2022 |
Verified Buyer | |
"Great service" | |
PAUL DEVEREAUX (London) | 06-07-2022 |
Verified Buyer | |
"Outstanding service! I order the bag on a Sunday in the hope it arrived in time for my trip on the following Saturday. It arrived in the UK from Denmark on the Thursday. Thanks SkatePro." | |
GRAHAM LOCKYER (CHRISTCHURCH) | 05-07-2022 |
Verified Buyer | |
"Very satisfied with my purchase. It takes a bit longer though since the items are comingn from Belgium and Denmark but still worth it." | |
Adam Toth (Hemel Hempstead) | 03-07-2022 |
Verified Buyer | |
"Problem with purchase very slow to respond consequently sorted item by self ." | |
Lyn E. (Saint Boswells) | 27-06-2022 |
Reply from SkatePro: Thank you for your review. I apologize for the late reply to your emails, as we are currently very busy. I am glad that you managed to resolve the issue in the end. /Stjepan |
Verified Buyer | |
"I bought Powerslide Next skates with 80mm wheels. Absolutely fantastic roller skates. Iβve been skating for almost 10 years using lots of different brands like Roces, USD, Fila. This is next level. Quite, comfortable, extremely fast and easy to control. Highly recommend this product. Website service was fast and seamless." | |
J. Ratajczak (Southampton) | 26-06-2022 |
Verified Buyer | |
"Got my items in a timely Manor." | |
simon reader (trowbridge) | 23-06-2022 |
Verified Buyer | |
"Came quick and all are quality parts just watch I expected definitely be buying from here again now Iβm getting back into riding" | |
Ashley Jones (Manchester) | 20-06-2022 |
Verified Buyer | |
"Got exactly what I ordered fairly quickly, well satisfied. Thank you!" | |
Julius D. (Edinburgh) | 20-06-2022 |