Reviews of SkatePro
Verified Buyer | |
"Great service & excellent skate." | |
Helen Callan (Greystones) | 02-05-2024 |
Verified Buyer | |
"Super product, delivered to me in Ireland as scheduled. Perfect." | |
Mark Dunne (Drogheda) | 02-05-2024 |
Verified Buyer | |
"Great service, nice product. I don't know much about good-quality skates, but my order arrived much faster than intended, well packaged, in excellent condition, with an extra set of laces, and after trying out the skates, I have no complaints. They were ready to use right out of the box. Very happy with the purchase. Thank you." | |
Anzela Ivanova (Ennis) | 22-04-2024 |
Verified Buyer | |
"Great price and quick delivery, very happy thankyou" | |
ROBERT Bunn (TRALEE) | 19-04-2024 |
Verified Buyer | |
"Ordered on a Friday arrived the following Thursday got emails to say it's dispatched and tracking numbers everything fantastic service bought helmet and pads very good quality I would recommend skatepro and I would use them again" | |
Amanda Buckley (Cork) | 18-04-2024 |
Verified Buyer | |
"It was brilliant, I’m very satisfied" | |
Ethan Buckley (Kerry) | 18-04-2024 |
Verified Buyer | |
"Everything arrived early and in perfect condition. Thanks guys" | |
Kieran crotty (Kilkenny) | 18-04-2024 |
Verified Buyer | |
"Great service as usual 👏" | |
Joseph Sheerin (Monasterevin) | 16-04-2024 |
Verified Buyer | |
"Great service my son is delighted with the purchase easy to assemble. Courier service.... what can I say one ⭐️" | |
Maria R. (Newcastle West) | 15-04-2024 |
Verified Buyer | |
"Happy with scooter but took a long time to get here" | |
Ciara lennon (Mallow) | 15-04-2024 |
Reply from SkatePro: Hi Ciara, thank you for taking your time to give us feedback. SkatePro is a Danish based company and the expected delivery is 3-4 business days. You can find more information about the shipping time https://www.skatepro.ie/d16.htm. We're happy to hear that you're satisfied. ❤️ //Your SkatePro Team |
Verified Buyer | |
"Great service. Love my new skates. Exactly as described" | |
Anne Marie Cussen (Ballyferriter) | 12-04-2024 |
Verified Buyer | |
"Received a bike in an opened box with bad quality tape The frame has a bike scratch I don't recommend this website, the bike packaging is terrible for shipping" | |
R. Henry (Dublin) | 10-04-2024 |
Reply from SkatePro: Hi Romuald, thank you for taking your time to give us feedback. We sincerely apologize that you received the bike in such condition. However, it's very important that you contact us immediately about any issues that you notice upon delivery. We can't check our reviews every day, but we do check our emails, phone calls and chats every day. If you contact us about a delivery problem right away in the future, we're able to find a solution for you. ✌ /Your SkatePro Team |
Verified Buyer | |
"Store service and products were great. Courier service not so good!" | |
Barry Shiels (Newtown Forbes) | 10-04-2024 |
Verified Buyer | |
"Great service" | |
Mark White (Spiddal, Galway) | 10-04-2024 |
Verified Buyer | |
"Very cool roller skates. I love the vibrant colours and it is very comfortable. Soft and well padded. I'm happy with my purchase." | |
Kitty Fazekas (Listowel) | 04-04-2024 |
Verified Buyer | |
"Great trousers perfect fitn8 know I'll.get a lot of wear , I'm a UK 10 and the small fit perfectly" | |
D. Collins (Ballina killaloe) | 02-04-2024 |
Verified Buyer | |
"Absolutely all fine. Perfect recommended to all." | |
Igoris Jankovskis (Cork) | 01-04-2024 |
Verified Buyer | |
"My 7 year old love them they re very good quality. Fast delivery" | |
Anna M. (Midleton co Cork) | 25-03-2024 |
Verified Buyer | |
"Horible expirience.Bought rollers online but they where too big.Returned to Denmark. Five weeks later still have no refund.Poor service." | |
Peter G. (Mallow) | 22-03-2024 |
Reply from SkatePro: Hi Peter, thank you for taking your time to give us feedback. We're sorry to hear that you're not satisfied with our service. Returning a parcel to us usually takes a week, and then it takes another additional week to process the refund. We indicate it on our website that returns take longer than receiving orders. Your case is special because your parcel wasn't picked up by GLS for almost 3 weeks. This has something to do with the parcel shop the parcel was taken to. As soon as you contacted us about the problem, we tried to fix the situation for you and you have been refunded by now. ✌ /Your SkatePro Team |
Verified Buyer | |
"Quick delivery, well packed item, all good" | |
Rafal Michniak (Maynooth) | 21-03-2024 |
Verified Buyer | |
"Roller blades and safety kit as described. Great quality and great delivery service. Received in the timescale I was given. Would shop here again." | |
L. Farley (Malahide) | 21-03-2024 |
Verified Buyer | |
"Even delay of my product caused by delivery company in this time didnt change my opinion about this great company ♥️" | |
Michalek Miroslav (Killarney) | 20-03-2024 |
Verified Buyer | |
"Great product and quick delivery!!!" | |
SEBASTIAN CZERNICKI (Gorey) | 19-03-2024 |
Verified Buyer | |
"Great products. Quick delivery." | |
Victor Gulewicz (Maynooth Co. Kildare) | 19-03-2024 |
Verified Buyer | |
"Great products. Used company a few times and always been happy." | |
Rick H. (Waterford) | 14-03-2024 |
Verified Buyer | |
"Great product" | |
Warren Adamson (Blackrock) | 13-03-2024 |
Verified Buyer | |
"Received bike parts. Speedy delivery. Good value." | |
Edel Doherty (Carndonagh) | 27-02-2024 |
Verified Buyer | |
"I was stoked with my new board. Have been shredding the park on it today" | |
Martin M. (Cork) | 26-02-2024 |
Verified Buyer | |
"Bought skates and safety gear for my nephew. Product arrived on time. He absolutely loves them and has barely taken them off. I will be buying from you again in the future. Thanks for the great products and service." | |
Jacintha Frawley (Ennis) | 26-02-2024 |
Verified Buyer | |
"The skate guards still have not arrived" | |
Gillian Hegarty (Co Cork) | 25-02-2024 |
Reply from SkatePro: Hi Gillian, thank you for taking your time to give us feedback. We apologize that your order is delayed! According to the tracking, it has got delivered today. It seems like GLS have had some issues because the parcel has been in the country for a while now. We appreciate your patience! / Your SkatePro Team |
Verified Buyer | |
"I received my products on time and they were in new condition. The only thing I expected was documentation or a flyer with links to online material on the workings of the products. Other than that - very good." | |
Brian Minehane (Foxrock, Dublin) | 21-02-2024 |
Reply from SkatePro: Hi Brian, thank you for taking your time to give us feedback. We don't send out user manuals or other brochures belonging to our products, but if you need help or more information about anything you have received, please don't hesitate to reach out. 😊 / Your SkatePro Team |
Verified Buyer | |
"Amazing board . Really good ride great tool so easy to use." | |
Paul hollywood (Tralee) | 19-02-2024 |
Verified Buyer | |
"Always perfect" | |
Daniel Mulligan (Aughrim) | 16-02-2024 |
Verified Buyer | |
"Good product, very helpful service, would recommend dealing with Skatepro." | |
Roisin Bell (Dunboyne) | 14-02-2024 |
Verified Buyer | |
"Amazing products, good prices and fast delivery!" | |
Paula Love (Dublin) | 07-02-2024 |
Verified Buyer | |
"Skatepro.ie was easy to use and the items were well priced. The shorts I ordered were a good fit and good quality. I fell backwards onto my coxyx this evening and though I got back up and skated on, I am still sore but it could have been much worse." | |
Amanda Hogan (Youghal) | 01-02-2024 |
Reply from SkatePro: Thank you for taking the time to share your feedback with us. Your customer experience is important to us. We are glad to know you are satisfied with our service and product. We remain at your disposal. |
Verified Buyer | |
"Great boots, highly recommended. I used size chart on skate pro website and they fit me perfectly!!! I'm size UK 6 shoes but had to go UK 7.5." | |
Malwina K. (Sixmilebridge) | 31-01-2024 |
Verified Buyer | |
"Very happy birthday girl." | |
Louise Barrett (Athenry) | 31-01-2024 |
Verified Buyer | |
"Very happy with it all Thanks" | |
Scott MacBride (Dublin) | 29-01-2024 |
Verified Buyer | |
"Great product with quick delivery." | |
Brian Lucey (Passage West) | 28-01-2024 |
Verified Buyer | |
"Arrived on time. Clothes fit true to their size. Scooter is excellent. Same great service as usual" | |
J. Lee (Naas) | 23-01-2024 |
Verified Buyer | |
"Good board as well as tool." | |
Tadeusz Gwozdzianski (Cork) | 21-01-2024 |
Verified Buyer | |
"Love the helmet" | |
Ryan Fitzpatrick (Dublin) | 21-01-2024 |
Verified Buyer | |
"Great product" | |
Viktor Kovacs-Zeleny (Ennis) | 18-01-2024 |
Verified Buyer | |
"Excellent skates for my daughter present for her birthday she loved them and safety gear brilliant saved her injury when she had a fall great service really recommend skates" | |
Finola Looney (Croagh) | 14-01-2024 |
Verified Buyer | |
"Superb price and quick postage." | |
Greg ball (Manorcunningham) | 10-01-2024 |
Verified Buyer | |
"My daughter love them" | |
Jolanta Vasilevskaja (Cork) | 10-01-2024 |
Verified Buyer | |
"Very happy with my order. Items arrived on time and were exactly what I wanted. Most importantly, my daughter is happy with her board and gear : )" | |
E. Lyne (Milltown, Kerry) | 08-01-2024 |
Verified Buyer | |
"Good service: easy to use web page, very prompt delivery. Happy with the price." | |
Eva Donohoe (Naas) | 03-01-2024 |
Verified Buyer | |
"Very disappointing. The skates arrived about 10-14 days after they were due to arrive. Little to no communications about the delay and I had no skates for my daughter for Xmas. I feel the dates shown on the website about product delivery do not match the actual delivery dates and more importantly, the online delivery tracker did not work and there was no communication about the delay until it was too late for me to buy new skates for Christmas. I don’t mind delays but I do mind when a company doesn’t keep the consumer informed and doesn’t take accountability. I think skate pro misleads people and I intend to pursue this legally according to the record of purchase and communications I have been keeping." | |
Anna R. (Dublin) | 02-01-2024 |
Reply from SkatePro: Thank you for your review. We apologize for the inconvenience and for the Christmas delay. Unfortunately, during Christmas period, our warehouse colleagues were overload and the so were the carrier. We should have informed you regarding the delay indeed. We would also to like to kindly remind you that when these type of issues occur, we are only one phone away. Furthermore, we are also available via e-mail, chat and whatsapp. We will reach out to you to come with the right solution for your issue. Thank you for your patience. // SkatePro Team |
Verified Buyer | |
"Got the tony hawkes skateboard for beginners for 7 yr old. Very happy with it! Great quality product and pads, helmet also seem really good. Delivery was quick, overall very happy." | |
Paula P. (Rossinver, Leitrim) | 30-12-2023 |
Verified Buyer | |
"Nice swift delivery, no hassle and exactly what I needed. Thanks." | |
troy butler (Carrick On Shannon) | 28-12-2023 |
Verified Buyer | |
"Great service, great advice, quick response as always. Super quality. Repeat customer, will be shopping again." | |
Joe Murphy (Broadford County Limerick) | 25-12-2023 |
Verified Buyer | |
"Product lost. New product very late. GLS delivery service used. Very unhappy with service" | |
Danial McDevitt (Wicklow) | 18-12-2023 |
Reply from SkatePro: Hi Daniel, thank you for taking your time to give us feedback. We are very sorry that you're not satisfied with our service. As soon as you notified us that you hadn't received your order, we found a solution for you and sent you a replacement. When we noticed that the new order was delayed, we offered you compensation right away. We strive for perfection, but wrong deliveries and delays can still happen, unfortunately. However, we always assist our customers right away and try to help them as much as we can in the given situation. In the end you received both orders and we still await you to send the products back to us. / Your SkatePro Team |
Verified Buyer | |
"As described product." | |
Sasha Dunne (Cork) | 06-11-2023 |
Verified Buyer | |
"Very quick delivery" | |
Michael W. (Cork city northside) | 06-11-2023 |
Verified Buyer | |
"Nice and quick delivery 👌" | |
Aaron Donoghue (ratmore) | 05-11-2023 |
Verified Buyer | |
"Always exceptional value and service. Never let us down to date." | |
Dave Fitzpatrick (Co dublin) | 05-11-2023 |
Verified Buyer | |
"Great store" | |
Brian Davies (Carlow) | 05-11-2023 |
Verified Buyer | |
"Fast delivery. Perfect product and good 😌 rice. Very satisfied 😊" | |
E. Dolan (Co. Kilkenny) | 01-11-2023 |
Verified Buyer | |
"Very good" | |
Mariusz Gleixner (Carrigtohill) | 31-10-2023 |
Verified Buyer | |
"Great 👍" | |
Siobhan Roche (Waterford) | 26-10-2023 |
Verified Buyer | |
"Better than expected. Very good service." | |
Kiryl Halinouski (Limerick) | 24-10-2023 |
Verified Buyer | |
"Great skates,great service" | |
Tom Donnelly (Dublin) | 23-10-2023 |
Verified Buyer | |
"Great service" | |
Joanne Storey (Arklow) | 16-10-2023 |
Verified Buyer | |
"Fantasia scooter. Was easy to figure out folding/unfolding. Came assembled just needed to pump the tires. Bought for me 12 year old son who loves it but perfect size for me too (if I was allowed to borrow it!). Love buying from skatepark - consistently good quality products delivered on time." | |
Tanis Cronin (Dalkey) | 11-10-2023 |
Verified Buyer | |
"Great service. Exactly as ordered, in perfect time." | |
Declan Kelly (Kilmacthomas, Waterford) | 11-10-2023 |
Verified Buyer | |
"Great" | |
Aine Mcguinness (Crossmolina) | 10-10-2023 |
Verified Buyer | |
"Great service. Delivery on time as promised." | |
Jimmy F. (Naas) | 09-10-2023 |
Verified Buyer | |
"Lovely skates. Great service." | |
Elizabeth Serafim da Silva (Dublin) | 02-10-2023 |
Verified Buyer | |
"Great product great service" | |
Hugh Orourke (Athlone) | 01-10-2023 |
Verified Buyer | |
"Good information on site to ensure I bought the right thing, fast dispatch" | |
Jamie Lewis (Dublin 7) | 27-09-2023 |
Verified Buyer | |
"Great service, fast delivery." | |
Justyna Fabia (Castlebar) | 25-09-2023 |
Verified Buyer | |
"Very good" | |
Gabriela Kopka (Drogheda) | 25-09-2023 |
Verified Buyer | |
"Lovely skates and good quality" | |
Marcin Chudy (Clongriffin Dublin 13) | 25-09-2023 |
Verified Buyer | |
"Great service" | |
lorenzo spoja vieira (Drogheda) | 21-09-2023 |
Verified Buyer | |
"Fast delivery. Tracking provided. Wheel excellent" | |
Erika S. (Dublin Citywest) | 19-09-2023 |
Verified Buyer | |
"Good shop and staff is alwsys in touch" | |
Oleksii Bielikov (Bundoran) | 12-09-2023 |
Verified Buyer | |
"This is the third pair of skates we’ve bought from SkatePro, all have been loved by my daughters. The colours / patterns are great and I have no complaints about them being “uncomfortable”!" | |
Gemma M. (Dublin) | 11-09-2023 |
Verified Buyer | |
"Great product's I received. thank you" | |
Thomas Sexton (Carigaline Cork) | 09-09-2023 |
Verified Buyer | |
"My boy (10)is on this board since he got it.He loves it." | |
C. Veronika (Cork city northside) | 06-09-2023 |
Verified Buyer | |
"It is very good and i love it. its the best scooter i ever had. Its perfect for learning new tricks and reaching new heights. I really recommend it." | |
Marcel K. (Galway) | 05-09-2023 |
Verified Buyer | |
"Good solid trucks and great turning" | |
Dylan munster (Drogheda) | 04-09-2023 |
Verified Buyer | |
"Good product, Good Price and good service." | |
David Rogers (Miltown Malbay) | 04-09-2023 |
Verified Buyer | |
"Excellent product and service. And one happy little Skater girl racing around the green. Thank you." | |
Jana D. (Naas) | 31-08-2023 |
Verified Buyer | |
"Fantastic scooter, my 5 year old is delighted! Well made, good price, free delivery" | |
Chloe Johnston (Crosshaven, co cork) | 31-08-2023 |
Verified Buyer | |
"it's good quality but the size is small. I ordered 8 cm and it came smaller" | |
Marek Singlar (Dunleer) | 31-08-2023 |
Reply from SkatePro: Thank you for your review.😊 The two product you ordered are marked in mm. The reason it came smaller is that your order appears as you selected the 5mm dimension, not 8mm (0.8 cm). You are always welcome to contact us regarding the dimension you wish to order, just as a double check for a future purchase or recommendation, for example. |
Verified Buyer | |
"Great price on a great product and really fast delivery" | |
Niall Hogan (Killarney) | 29-08-2023 |
Verified Buyer | |
"Fantastic wetsuit, our son is delighted with it and kept him warm for hours in the sea. Speedy delivery and product terrific quality. Thanks." | |
Corinne H. (Delgany, Wicklow) | 27-08-2023 |
Verified Buyer | |
"Great products great service as always. This is my 3rd time ordering now..." | |
Sofia Pettersson (Galway) | 27-08-2023 |
Verified Buyer | |
"Skateboard was estimated to be delivered on a Wednesday, but was not delivered until the following Monday. We did not have it to give to our child on his birthday, as a result. Our email to Skatepro customer service trying to clarify the likely delivery time was sent on the Friday morning and not replied to until Monday afternoon, after it had been delivered. Also, even a quick "sorry" or acknowledgement of the delay would have been nice in the email. Product seems OK, but our experiences around delivery and support was poor." | |
Mark H. (Dublin 13) | 25-08-2023 |
Reply from SkatePro: Thank you for your review. We are very sorry for this delay :(. Sadly, we do not have direct contact with GLS IE or any individual carrier, and we can only follow the parcel through the tracking without any specific notifications regarding delays or other external factors. We still hope you enjoy the product and hope you will have a better experience with the delivery company next time. //SkateProTeam |
Verified Buyer | |
"Very good product" | |
Niall Mc Donald (Waterford) | 22-08-2023 |
Verified Buyer | |
"Always a pleasure to shop with Skate Pro. Wetsuit was the cheapest in comparison to anywhere else and arrived in really quick time. Customer service gets a five star too!" | |
Dianne Slowey (Ballina, Mayo) | 21-08-2023 |
Verified Buyer | |
"Amazing customer service" | |
Pawel Wilkosz (Sligo) | 21-08-2023 |
Verified Buyer | |
"Great service, instant shippment." | |
Lukas C. (LEHENAGH MORE) | 21-08-2023 |
Verified Buyer | |
"Great website and great products" | |
S. O'Brien (Mallow) | 20-08-2023 |
Verified Buyer | |
"SHOCKING SERVICE! I ordered two wheels for my sons scooter, however I only received 1 wheel. I contacted SkatePro via email as requested just to realise they were very busy and will answer as quick as possible, so far so good. When I received the email I was asked to send a picture of the item??? Take a picture if the wheel didn't received??? Then we just emailed forward and back about the wheel i didn't received. Status now, I was asked to send a picture of the wheel, I then forwarded a picture of the wheel I received, for what good? Response: SkatePro have to report the case to their Orders Department to avoid future mistakes. How does that help me? When this will happen I hope to receive my missing wheel. I cant get any estimate except it wont take long." | |
Luke -. (Carrigaline) | 18-08-2023 |
Reply from SkatePro: Thanks for taking the time to leave a review. I can see that your new wheel is already on its way. We understand the confusion. In order to determine why a product is missing we need our logistics department to see the products received and the condition of the product. Sometimes the box is damaged and the product is lost or in other cases the product was simply not sent due to human error. I can see that our warehouse sent the two wheels and unfortunately you did not keep the original packaging so we could not determine why the wheel did not arrive. However, in order to remedy your situation we have proceeded to add a credit towards the value of the wheel so that you can replace it. We hope this will resolve the issue. /Skatepro Team |
Verified Buyer | |
"Good product and good delivery service." | |
Livia R. (Monasterevin) | 09-08-2023 |
Verified Buyer | |
"Great scooter , delivery was a day or two deleyed. But it’s ok" | |
Viktoria V. (Dungarvan) | 08-08-2023 |
Verified Buyer | |
"Very good service!! Would recommend" | |
Darren Byrne (Swords) | 08-08-2023 |