Reviews of SkatePro
Verified Buyer | |
"First class product and service." | |
Martin Walbank (Woodbury, Exeter) | 04-07-2024 |
Verified Buyer | |
"Great products fantastic service" | |
Jeremy Bivol (Camden Town) | 04-07-2024 |
Verified Buyer | |
"Good service and product excellent" | |
Michael Fields (Malton) | 03-07-2024 |
Verified Buyer | |
"Brilliant item" | |
Stephen Hill (Belfast) | 03-07-2024 |
Verified Buyer | |
"Easy to use website. Kept up to date with shipping info. Parcel arrived on time. Excellent product not damaged." | |
Louise Turner (Newquay) | 03-07-2024 |
Verified Buyer | |
"Great company great service" | |
Andrew shaw (Farnborough) | 02-07-2024 |
Verified Buyer | |
"Amazing roller skates โฆ great price and fast delivery. Thank you so much" | |
Anna K. (Kingston upon Hull) | 02-07-2024 |
Verified Buyer | |
"All products supplied were as described and have been great so far. If I could suggest one improvement it would be postage times could be a little quicker." | |
Aaron D. (Newton Aycliffe, County Durham) | 02-07-2024 |
Verified Buyer | |
"Ordered but only received one wheel. Was not clear when ordering that it was not a pair so very disappointed" | |
Kate E. (Attleborough) | 01-07-2024 |
Reply from SkatePro: Thanks for the review. Apologies for the trouble it might cause but we state "wheels per pack: 1" in the product's specs ๐ Sorry if it was not clear enough. /The SkatePro Team |
Verified Buyer | |
"Great products, Weโre doing father, son build a bike, weโll be back soon" | |
BUBBA STEVE (Colchestet) | 01-07-2024 |
Verified Buyer | |
"Very pleased with these" | |
Rebecca Aston (Portsmouth) | 30-06-2024 |
Verified Buyer | |
"Perfect product at a great price with great service!" | |
Scott Weeks (Chelmsford) | 30-06-2024 |
Verified Buyer | |
"Excellent service" | |
Frederick Robinson (Leeds) | 30-06-2024 |
Verified Buyer | |
"my grandson was thrilled with his skateboard, which arrived in good time for his birthday." | |
Mary Lawes (NORTHAMPTON) | 30-06-2024 |
Verified Buyer | |
"I was very pleased with the roller skates I purchased for my niece and she loves them. The packaging protected the skates well and they arrived in good time." | |
Miss S. C. (ilford, essex) | 29-06-2024 |
Verified Buyer | |
"Only place I could find that had all the Rant hubguards for my BMX rant wheels. Good price, fast delivery considering itโs in Denmark! Products are exactly as described and they fit perfectly. Canโt complain at all." | |
K. Crawford (Stoke-on-Trent) | 27-06-2024 |
Verified Buyer | |
"Brilliant prices on some premium bmx products, very good and informed delivery. Many thanks Skatepro!!!" | |
James Scott (Romford) | 27-06-2024 |
Verified Buyer | |
"My son is very happy with this scooter!" | |
Lisa D. (Swanmore) | 27-06-2024 |
Verified Buyer | |
"Although originally delayed in sending, I had great communication from the team and my board arrived in the original timescale. Very impressed with the product and a great price too. I would definitely buy from Skate pro again." | |
Duncan S. (Kingsteignton) | 26-06-2024 |
Verified Buyer | |
"Excellent skateboard and very prompt delivery! Very happy customer. Highly recommended!" | |
Mila Susicki (Edinburgh) | 26-06-2024 |
Verified Buyer | |
"I am so happy with my helmet and pads. They are perfect. I have added done stickers to personalise them and am very happy with them." | |
Sheryl courtney (Aberdare) | 26-06-2024 |
Verified Buyer | |
"My son is very happy with all the products I bought from skate pro, quick delivery, I will definitely be buying more." | |
Nicole jones (Callington) | 25-06-2024 |
Verified Buyer | |
"Very good service" | |
Pierre Miguel Rey (Solihull) | 25-06-2024 |
Verified Buyer | |
"Excellent service and great products" | |
Archie Pearson (Selby) | 24-06-2024 |
Verified Buyer | |
"Great products at a great price, with great service! Thanks Skatepro, will definitely use you again!" | |
Rowan N. (Londonderry) | 24-06-2024 |
Verified Buyer | |
"Great items and excellent service. Son loves his ice hockey armour" | |
Stephen McGovern (Manchester) | 23-06-2024 |
Verified Buyer | |
"Good" | |
Mr Keith Norris (London) | 23-06-2024 |
Reply from SkatePro: Thank you for taking your time to give us feedback. We hope you're enjoying your products โ /Your SkatePro Team |
Verified Buyer | |
"My son absolutely loves his new scooter!" | |
Toni boardman (Newbury) | 23-06-2024 |
Verified Buyer | |
"Great company and products." | |
Darren McCann (Belfast) | 21-06-2024 |
Verified Buyer | |
"Fantastic skates! Absolutely love them. Very fast and easy to manoeuvre around." | |
Matthew Davies (Denbigh) | 19-06-2024 |
Verified Buyer | |
"Great quality, quick service!" | |
H. coates (Richmond) | 19-06-2024 |
Verified Buyer | |
"Great service, really happy with my new skates" | |
Paul Cannings (Weymouth) | 19-06-2024 |
Verified Buyer | |
"my only issue so far, you claim to have items in stock but then when the order gets completed, you find out that item was never in stock and has been ordered from overseas and has a 2 week delivery time, which isnt specified when you order the item. now i can either wait for it to be delivered or submit a refund request which i still have to wait until the parcel gets to me so i can send it back before i can get my refund..." | |
Ian H. (Portsmouth) | 19-06-2024 |
Reply from SkatePro: Thanks for the review. Sorry to read you're not satisfied with our service. As far as we can see, the items you ordered were never out of stock and the parcel was delivered within the estimated delivery time. If you have any question or if there's anything we can help with, do not hesitate to reply to our email. /The SkatePro Team |
Verified Buyer | |
"Perfect ๐" | |
Kirstie clarke (Liverpool) | 19-06-2024 |
Verified Buyer | |
"Highly recommended๐ Really quick delivery Frame was much cheaper than anywhere else Would 100% use these guys again 10/10" | |
Steve c. (Benfleet) | 18-06-2024 |
Verified Buyer | |
"๐๐ผ" | |
Arran Burrows (BRIERLEY HILL) | 18-06-2024 |
Verified Buyer | |
"great price fast shipping" | |
Edward Huang (Kingston upon Thames) | 17-06-2024 |
Verified Buyer | |
"Everything as described. Genuine products. Great selections of boards" | |
Granger Ansong (Kent) | 17-06-2024 |
Verified Buyer | |
"Fabulous blades my son loves them professional fast top quality new gold black ones" | |
Angela Ainsworth (Armitage) | 17-06-2024 |
Verified Buyer | |
"Everything arrived quickly and was as described. A+" | |
Mr D C Barker (Scarborough) | 16-06-2024 |
Verified Buyer | |
"Awesome board bloody love it!!" | |
Alby Ball (West Harrow) | 16-06-2024 |
Verified Buyer | |
"Really helpful company, great products too" | |
CAROLINE BATTEN (Witney) | 14-06-2024 |
Verified Buyer | |
"The wheels are not straight" | |
Daniel Ingram (Saint Leonards) | 14-06-2024 |
Reply from SkatePro: Thank you for taking your time to give us feedback. We are sorry to hear that the wheels are not straight. We have already contacted you through email regarding the issue so we can find a solution for you. Likewise, we are always here to help either via email, chat, WhatsApp or over the phone. // Your Team SkatePro ๐ |
Verified Buyer | |
"I got the salt Spanish bottom bracket it was a good price and was delivered very quickly. And a free sticker hey ho ๐" | |
Kevin Frederick (Alloa) | 13-06-2024 |
Verified Buyer | |
"Awesome" | |
C. clark (Huntingdon) | 13-06-2024 |
Verified Buyer | |
"Thank you so much for the stickers :)" | |
Filipe Teodorico (Tienen) | 13-06-2024 |
Verified Buyer | |
"Took about 3 weeks and the package ended up in Switzerland, (Iโm from the UK). Quick to tell me they will have the money back but I still havenโt received the refund after another week!! This is closer to a SCAM than a shop." | |
adam young (Boston) | 12-06-2024 |
Reply from SkatePro: Thanks for your review. We're sorry about the issue with the delivery. We have issued the refund 3 days after receiving your request. For faster case handling, we advise to call as sometimes it can take longer than 48h for us to reply to emails. As one of our colleagues mentioned to you, a refund on the original payment method can take a few business days, up to 10 sometimes, depending on how fast your bank can process the transaction. If you have any question or doubt, feel free to reach out. /The SkatePro Team |
Verified Buyer | |
"Great service and communication when I accidentally put wrong postcode on delivery address. Delivery on time." | |
Ryan Fletcher (Wakefield) | 12-06-2024 |
Verified Buyer | |
"Terrible service. I had a problem with my order. I emailed to change the order. I then called and the person suggested I should be waiting for delivery to come and refuse it. That was inconvenient especially as the item took ages top arrive. Then I missed the courier because I did not get notified they were coming. I called again and the company said I never emailed or called. But I DID email and call. Return system is complicated and staff was patronising and rude when I tried to get at least a voucher for shipping for a replacement item. I had to pay for shipping and for return. Overall an unpleasant experience and a waste of my time." | |
Marie m. (Lambeth) | 12-06-2024 |
Reply from SkatePro: Thank you for taking the time to share your feedback with us. I am sorry to know that you did not have a good experience with us. As far as I can understand, you have placed an order for the wrong set of knee pads and contacted us about it. Unfortunately, when you contacted us, the parcel had already been shipped. Then, we have informed you that you could refuse the parcel on delivery and the parcel would come back to us for free. Unfortunately, you have missed the carrier and could not refuse the delivery. From that moment onwards, you would have to return the product as a normal return. You could send it using our return service for ยฃ5.95 or send it via a self arranged shipment. Delivery of the parcel took place ahead of expected. Your parcel was expected to arrive between 3 and 6 of June, and it was delivered to you on the 31 of May. When it comes to the fees, every customer that will place an order on our UK website for under ยฃ69 will have to pay shipping costs and a cost of return of ยฃ5.95, if the order is to be returned. To offer a small service, we have mentioned that you could find our Team Riders on the website and check their social media, because they have discount codes that can be used as discount on orders, so you could acquire a new set at a discount. It remains our pleasure to assist you. All the best from your SkatePro Team. |
Verified Buyer | |
"Great value and service - can recommend their service and products from my experience." | |
Nick s. (Henley-on-Thames) | 12-06-2024 |
Verified Buyer | |
"It's good quality; my kids loved it." | |
Cherry Pugh (Hartlepool) | 11-06-2024 |
Verified Buyer | |
"Great scooter, itโs really light and my grandson loves it. Delivery took longer than I expected but overall really pleased with the product." | |
MRS F. (Maidstone) | 10-06-2024 |
Verified Buyer | |
"Brilliant and also great customer service, so helpful" | |
Dimple Mistry (Hatfield) | 10-06-2024 |
Verified Buyer | |
"Quick delivery" | |
Stephen Mitchell (King's Lynn) | 09-06-2024 |
Verified Buyer | |
"Swift delivery!!" | |
dianne wong (Belfast) | 09-06-2024 |
Verified Buyer | |
"On time and we'll packaged" | |
Tony Lawton (Milford Haven) | 08-06-2024 |
Verified Buyer | |
"The box came damaged, but all the parts were present. Unfortunately, the scooter came disassembled, despite the fact that it was paid for its assembly. Apparently due to the fact that they could not assemble it, because the wheels chosen do not fit this board, although when choosing parts on the site, it was indicated that all parts are compatible. Which misled us and we incurred additional costs." | |
Valeriia Lytovka (Barrhead) | 07-06-2024 |
Reply from SkatePro: Hey, thank you for your feedback! We're really sorry that your scooter didn't arrive assembled! Unfortunately, we cannot find any email contact regarding this issue. The wheels should fit the other items you have ordered. Could you send us a few pictures of how you received the order, so we can take a closer look at this? Thank you! / Your SkatePro team |
Verified Buyer | |
"Perfect, fixed my kite extremely well; looks like it will outlast the rest of the kite. Great service and super quick delivery." | |
Jason G. (Poole) | 06-06-2024 |
Verified Buyer | |
"Good,easy, satisfied ๐๐ผ" | |
Anastasia Rabovica (Telford) | 06-06-2024 |
Verified Buyer | |
"Products arrived quickly and are great quality." | |
kate Skipper (St. Ives) | 06-06-2024 |
Verified Buyer | |
"Thanks" | |
Dominic Simons (Bishops Cleeve) | 05-06-2024 |
Verified Buyer | |
"Iโve used skate pro a lot and they always come for me faster than expected delivery time. Iโve ordered blades and the 50 abec 9 wicked bearings as they are a great deal. They always chuck in a cool skate pro sticker in the box to." | |
Daniel wake (Harlow) | 05-06-2024 |
Verified Buyer | |
"Super quality! Recommend!" | |
Marius Jankauskas (CORBY) | 05-06-2024 |
Verified Buyer | |
"Arrived to the UK on time great price" | |
Stepan Ivasyshyn (Bournemouth) | 04-06-2024 |
Verified Buyer | |
"Product arrived to the UK on time great price highly recommended" | |
Benjamin McGrath (South Molton) | 04-06-2024 |
Verified Buyer | |
"My grandson is very happy with his new skates, they arrived well packaged and on time" | |
ANGELA HUGHES (LANCASTER) | 04-06-2024 |
Verified Buyer | |
"Product arrived well packed, great deck at a great price, delivery was a reasonable time frame considering it was being sent from outside the UK. I would definitely use this company again." | |
Mr R. K. (FORDINGBRIDGE) | 04-06-2024 |
Verified Buyer | |
"Amazing products with amazing customer service team!!!" | |
Micheal Marsh (Southport) | 02-06-2024 |
Verified Buyer | |
"Bit slow delivery but the product itโs great! Web easy to scroll, easy to look for needed parts" | |
Martyn Taranowski (Ampthill) | 30-05-2024 |
Verified Buyer | |
"The wheels were for my daughter's birthday. They were great, exactly as described and at a good price, but they were sent to the wrong address which delayed delivery by several days, so we missed my daughter's birthday." | |
John C. (OXFORD) | 28-05-2024 |
Reply from SkatePro: Hey, thank you for your feedback! We're sorry the order didn't arrive in time for your daughter's birthday! As we can see the delivery address has been entered wrong when the order was placed, which unfortunately resulted in a delay. We apologize for the inconvenience! |
Verified Buyer | |
"Great service and my son is delighted with his skateboard" | |
Debbie Willdigg (Uttoxeter) | 28-05-2024 |
Verified Buyer | |
"Excellent product and service!" | |
Darren Joynes (Long Eaton) | 27-05-2024 |
Verified Buyer | |
"I bought these to make a model car, on the basis that they can take the weight of a person they should be strong enough for a toy. Nice wheels looking forward to building them into my model" | |
Paul McDonough (Keynsham) | 27-05-2024 |
Verified Buyer | |
"Very nice ๐ autobahn" | |
Nicholas fox (Brampton, Huntingdon) | 22-05-2024 |
Verified Buyer | |
"They sent me the wrong product, and I called them immediately and sent them pictures. Now, about ten days later, I've only now received a label to return the incorrect item, and they still don't care about sending me what I actually ordered. I tried to call them again two days ago, and for two hours, nobody picked up (then I gave up)." | |
Miroslav P. (Coleford) | 22-05-2024 |
Reply from SkatePro: Thank you for the time you took writing your review. We are sorry you received the wrong item, sometimes pick-up mistakes happen in our warehouse, and we do our best to fix it as fast as we can. I can see that, meanwhile, my colleagues fixed the issue and sent you the right item. We also apologize for the waiting time as sometimes we get a bit of a backlog, and we truly try to come with a reply in the best of time. We hope you enjoy the product and we will remain at your disposal. //SkatePro Team๐ |
Verified Buyer | |
"Helpful customer service, quick delivery tracked and traced, thanks!" | |
Nicholas Dempsey (Croydon) | 21-05-2024 |
Verified Buyer | |
"Awesome ๐ฏ๐ quick delivery" | |
Gareth Hopkins (Pembroke Dock) | 21-05-2024 |
Verified Buyer | |
"Really quick delivery and good communication." | |
Amanda Slater (Nottingham) | 20-05-2024 |
Verified Buyer | |
"Great product" | |
Sam Gordon (Aberdeen) | 20-05-2024 |
Verified Buyer | |
"Really great service as ever from SkatePro!" | |
Pent Axis (Rotherham) | 20-05-2024 |
Verified Buyer | |
"High quality marvellous product Amazing service / shop Will continue to Support" | |
Peter A. (Cheltenham) | 20-05-2024 |
Verified Buyer | |
"Very pleased with my new wetsuit. Great service and easy to use website. Cheers Guys." | |
Ross knox (Aberdeen) | 20-05-2024 |
Verified Buyer | |
"Good scooter. Son very happy with his purchase." | |
Caroline Grant (Wotton-under-Edge) | 20-05-2024 |
Verified Buyer | |
"Delivery was free (if you are prepared to wait a while) Good packaging and happy with skates." | |
Andy Ross (ABERDEEN) | 19-05-2024 |
Verified Buyer | |
"I ordered a board and stomp pads. Board arrived fine but the stomp pads were not packed. Customer services have been extremely slow in replying to emails regarding the missing product and not very helpful at all." | |
Rhodri Evans (Cockfosters, Barnet) | 16-05-2024 |
Reply from SkatePro: Hi Rhodri, thank you for taking your time to give us feedback. Sorry for the slow response. We refunded you for the missing product after you wrote this review. :) โ / Your SkatePro Team |
Verified Buyer | |
"Best scooter my boy has hadโฆ and delivered in half the expected time." | |
Carol Watts (Cold Ashton) | 16-05-2024 |
Verified Buyer | |
"Amazing shipping time and products never get damaged in post" | |
Vaughan Butler (Milton Keynes) | 16-05-2024 |
Verified Buyer | |
"Great site to navigate and product was on point. Thanks" | |
Callum Gregory (Chittlehampton) | 14-05-2024 |
Verified Buyer | |
"Great quality, also really happy with the customer service, have helped me return the wrong size with no issues and good communication." | |
T. Layfield (Nottingham) | 13-05-2024 |
Verified Buyer | |
"Absolutely amazing service fast delivery and great communication with shipping updates" | |
Samuel Luckman (Brixham) | 13-05-2024 |
Verified Buyer | |
"Poor customer care response. Long wait for delivery. During purchase I was told it will come in few days but after payment I was informed another delivery date. Using cheap parcel service I think. Quality is not adequate as well. Not worth for the price." | |
leyens paul (Sheffield) | 13-05-2024 |
Reply from SkatePro: Hi, thank you for taking your time to give us feedback. We're sorry to hear you're unsatisfied with our service. We answered all of your questions when you reached out to us and we tried our best to help you. You were not shown a different date at the time of purchase. If you mean that our website shows 3-4 business days for delivery as general information, it is still correct, but we always update this time based on the actual circumstances. That's why you see the expected delivery time during your purchase and also after your purchase. Your order arrived in the expexted delivery time frame. / Your SkatePro Team |
Verified Buyer | |
"Okay" | |
Leonard Stein (Horning) | 13-05-2024 |
Reply from SkatePro: Hi Leonard, thank you for taking your time to give us feedback. We hope you are enjoying the products. โ /Your SkatePro Team |
Verified Buyer | |
"Quick delivery. Nephew was satisfied with the products." | |
Maz Tarjomi (Eastbourne) | 13-05-2024 |
Verified Buyer | |
"This is everything I had expected. Quick delievery and great product. ๐" | |
Rob Grand (Toftwood) | 12-05-2024 |
Verified Buyer | |
"Excellent shipping was fast a products brilliant ๐" | |
MAIREAD MORAN (Belfast) | 10-05-2024 |
Verified Buyer | |
"As always very quick delivery. The parts are great as there are my second set. Always a go to for some parts" | |
L. Reid (Morley) | 10-05-2024 |
Verified Buyer | |
"Absolutely amazing scooter, you can get so much air with it! Review from Sam, aged 11" | |
Samuel Riordan (Kings Cliffe) | 09-05-2024 |
Verified Buyer | |
"Lovely equipment very happy customer Thank you" | |
Sharon Davies (NewhavenEast Sussex) | 08-05-2024 |
Verified Buyer | |
"This was for my grand daughter and she loves them" | |
Janet Carter (Hainault) | 07-05-2024 |
Verified Buyer | |
"Great price and fast shipping to the Uk. I will definitely use again." | |
Craig Yardley (Tregarth) | 07-05-2024 |